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Windows 7: BSOD when taking a system image of C: OS

09 Feb 2016   #31
DavidE

Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64
 
 

Getting a new HD should not cost that much, and from what i know about laptops they are easy to replace.
Then you could hopefully restore your latest (quite old) successful backup image.
You would then have many months of updates to re-apply.
It's up to you if that is worth considering before trashing the laptop.


My System SpecsSystem Spec
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09 Feb 2016   #32
Scottyboy99

Windows 7 Ultimate 64 bit
 
 

Yeah it's something to ponder, unfortunately my last successful image is no longer an option as the USB drive containing it died. This led to the discovery of the issue I now have because I bought a new one to re image onto. And now the continual failures. I thought maybe I'd been unlucky and the USB drive was too blame so I returned it to the retailer and got a different brand but same issue. If I could get a new HD and image onto it the old setup I'd go for it. But as it looks like I'm going to have to start over from scratch it's making me question if it's worth it.
My System SpecsSystem Spec
10 Feb 2016   #33
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by Scottyboy99 View Post
I did some googling and tried disabling the page file this evening and then running disk defragmenter with the intention of then re enabling the paging file back to system managed. It's only because that was a success story for somebody else. Alas it froze on pass 6 and BSOD mentioning a fatal error but no codes this time. Then a ran memory diagnostics tool in Windows (well it restarted and then ran them outside Windows) but no errors were detected.
Another strong indication of disk failure.

Only thing that contradicts here is your original post ....
Quote   Quote: Originally Posted by Scottyboy99 View Post
Seagate tools (I have Seagate Momentus 750gb) passes diagnostics
And that is only why we have to wait for another complete long generic test using Seatools for DOS.
information   Information
Please follow the Caution for AHCI Storage Controller minutely. Otherwise Seatools for DOS may reject to run in your system.
My System SpecsSystem Spec
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10 Feb 2016   #34
Scottyboy99

Windows 7 Ultimate 64 bit
 
 

Just a quick question but does the seagate test have any chance of fixing the drive if it finds the offending sectors? Or is this just likely to confirm what is suspected but the overall aim to save the drive/current OS ultimately futile?

Cheers, Wayne
My System SpecsSystem Spec
10 Feb 2016   #35
axe0

Windows 10 Pro
 
 

SeaTools can only repair Seagates hard drives and 1 other which I have forgotten.
My System SpecsSystem Spec
10 Feb 2016   #36
Scottyboy99

Windows 7 Ultimate 64 bit
 
 

Ok, so there is a slim chance it could do something for my Seagate Momentous. I'm not pinning my hopes but it's in my interests to give it a go. I'll report back when I've run it. Unfortunately working is getting in the way but I hope to do it in next couple days.

Cheers
My System SpecsSystem Spec
10 Feb 2016   #37
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by Scottyboy99 View Post
Just a quick question but does the seagate test have any chance of fixing the drive if it finds the offending sectors? Or is this just likely to confirm what is suspected but the overall aim to save the drive/current OS ultimately futile?

Cheers, Wayne
Your HDD is seagate. So if the test got any error there is a mechanism in the test that will lead you to an attempt to recover the errors. See the part IV of SeaTools for DOS and Windows - How to Use

If the error is beyond repair, It will give a message that repair was unsuccessful.

Quote   Quote: Originally Posted by axe0 View Post
SeaTools can only repair Seagates hard drives and 1 other which I have forgotten.
The other one is Maxtor brand, which was absorbed by Seagate in 2006.
My System SpecsSystem Spec
10 Feb 2016   #38
Scottyboy99

Windows 7 Ultimate 64 bit
 
 
Additional info

Sorry I haven't had time to do the seagate dos test, it's difficult to do when there is something you cannot do in Windows itself and you have to burn a disc, possibly change the setting from RAID to IDE etc. I will try when I can

But something interesting I noticed. Yesterday I kicked off disk defragmenter and it crashed with BSOD on pass 6. Similar pattern to the previous scan with HD tune and attempts at taking images. But what I noticed is disk defragmenter was last run 31 Jan at 2.54 pm. So it managed to complete relatively recently which kind of makes me think whatever is going wrong is a recent thing. So I think back to what happened on that Sunday afternoon. Well it was then that I got my USB powered hard drive containing my old image to do another Windows image over the top (as always done before). This is where things started to get troublesome, as I plugged the USB drive into my power strip I heard a bang and our electrics tripped. I unplugged the USB drive, flipped the breaker and power restored (during this time the laptop had not yet been turned on). There was no problem with the power strip as I tested plugging into that with other devices and it was still working. But what baffled me was the USB drive seemed ok too, I plugged it in elsewhere and it came on fine. So I then proceeded to turn the laptop on, and USB connected the hard drive to the laptop do the image. Everything all appeared ok until the 95% mark when it blue screened. It was then I thought just bad luck so I'll try again. But this time when I plugged the USB hard drive in Windows would not recognise it. I could see lights were on inside the USB hard drive but still nothing registering. To ensure the USB ports were still ok I then plugged in some flash USB drives as a test and they all registered ok. So it was at this point I thought I need to buy a new USB hard drive large enough for the image, I chose a portable one and tried again but same point BSOD, I sent it back and bought another only for same to happen.

So I guess my long winded point is could the USB hard drive that I tried to image with first time round after the 'bang' incident be responsible for all this mess? And be possible for causing some kind of OS corruption rather than the actual HD itself having bad sectors? It just seems strange the machine managed to complete disk defragmenter before these incidents happened but since then it cannot. My old image I suspect is no good as (a) that bang incident makes me want to stay well away from using that USB HD and (b) the image probably got messed up as Windows was busily over writing it at the time of the BSOD

Just for the record I tried seagate tools for Windows tonight as it was much easier and quicker to kick off. Selected long generic test and it got as far as 88% and then shut down BSOD. Would Windows chkdsk /f c: be a better one to run? It certainly sounds more convenient to try and run than seagate tools for dos?

Cheers, Wayne
My System SpecsSystem Spec
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 BSOD when taking a system image of C: OS




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