Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD when taking a system image of C: OS

06 Feb 2016   #1
Scottyboy99

Windows 7 Ultimate 64 bit
 
 
BSOD when taking a system image of C: OS

Hi,

I hope you can help. Windows System Image always used to work great but recently I cannot complete it without it freezing and subsequent BSOD. Baffled I tried another portable HD drive on a different USB 3 port but it happened again. So I tried Macrium reflect and it happens again. Always at 95% complete. So it takes a long time to reach this frustrating point. At the moment I have no disk image because my older USB drive containing it went to silicon heaven. This is why I was trying to do one again. The computer config has barely changed at all since the last successful image.

Chkdsk returns no errors at all. Seagate tools (I have Seagate Momentus 750gb) passes diagnostics so I don't think it's bad sectors as was first proposed. Trouble is the latest BSOD which snapped pics of gives little info and a minidump file doesn't generate. The folder is empty. I left the BSOD on for ages but nothing seems to happen/write. I am at a total loss. I don't really want to try a reinstall or restore to factory. It's not that I haven't got critical pics/docs backed up. But all the years of work getting windows 7 how I like it. All the game installs, the patches etc etc. It will take many days of use to try and get back (and there is no guarantee the problem will be fixed). It's time I haven't got what with pressures of work and family. So that's why I am so big on system image working for me.

Strangely in everyday use of the OS it is absolutely fine. Never a BSOD. So I can't reproduce it other than to run another time consuming system image whether it's windows own, macrium or even another utility like these.

So I posted pics of what I can plus a pic of the disk management screen if it's any use. Ignore the 59gb synapse disk. That's a cache SSD I've used for years. It caches hot data to the SSD via dataplex software for near SSD performance across the whole disk. I uninstall dataplex before every image (as that is a restriction of it's use, you should not image your disk with the cache SSD active). Intel rapid storage driver is the same as when I got PC in 2011 and never been changed. It's never given me a problem. This is a new issue. No new drivers in years. I don't update them unless there is a compelling need to do so, I've never had to. everything runs perfect apart from now the imaging.

Thanks in advance,
Wayne




Attached Thumbnails
BSOD when taking a system image of C: OS-img_1855.jpg   BSOD when taking a system image of C: OS-img_1856.jpg   BSOD when taking a system image of C: OS-img_1857.jpg   BSOD when taking a system image of C: OS-img_1858.jpg   BSOD when taking a system image of C: OS-disk-management.jpg  

My System SpecsSystem Spec
.
06 Feb 2016   #2
axe0

Windows 10 Pro
 
 

My System SpecsSystem Spec
06 Feb 2016   #3
Scottyboy99

Windows 7 Ultimate 64 bit
 
 

Apologies for that. I ran the utility/file and it's now attached


Attached Files
File Type: zip WAYNE-ALIENWARE-06_02_2016_203321_41.zip (1.85 MB, 9 views)
My System SpecsSystem Spec
.

06 Feb 2016   #4
axe0

Windows 10 Pro
 
 

Please follow below instructions and post the results.




BSOD when taking a system image of C: OS Diagnostics Test BSOD when taking a system image of C: OS
 HDD TEST

Run HDTune to
  • scan for errors, no quick scan but full scan
  • check the health,
  • benchmark.
It may take some time, but please take the time you need to perform it properly.
Let me know what the results are
  • of the error scan,
  • make a screenshot of the health of every hard drive and post the screenshots,
  • post screenshots with the benchmark of the
    • transfer rate,
    • access time,
    • burst rate,
    • cpu usage.
My System SpecsSystem Spec
06 Feb 2016   #5
Scottyboy99

Windows 7 Ultimate 64 bit
 
 

Ok thank you. I will do this. Since it's pretty late I will look to run this tomorrow. I really appreciate your guidance. My gut feeling is the HD is going bad despite what chkdsk and seagate tools are telling me. Maybe this utility will uncover something

Cheers, Wayne
My System SpecsSystem Spec
06 Feb 2016   #6
axe0

Windows 10 Pro
 
 

With HDtune you can discover the health of a hard drive, for example the benchmark of my HDD and health status of my SSD.
BSOD when taking a system image of C: OS-ss-2016-02-06-10.38.10-.png
BSOD when taking a system image of C: OS-ss-2016-01-14-09.59.21-.png


My System SpecsSystem Spec
07 Feb 2016   #7
Scottyboy99

Windows 7 Ultimate 64 bit
 
 

Hi

I ran HD tune. Couldn't get the stats for health. Do I need to pay for the pro version? Anyway I ran the benchmark and then proceeded with the scan. The scan was all green until about 95%, I looked back at the computer and it had BSOD during the scan not far from completion. So it couldn't finish. Hear are the screenshots I am able to provide including the latest BSOD. Nothing in the minidump folder unfortunately

Thanks,
Wayne


Attached Thumbnails
BSOD when taking a system image of C: OS-hd-tune-3.jpg  
Attached Images
BSOD when taking a system image of C: OS-hd-tune-1.jpg BSOD when taking a system image of C: OS-hd-tune-2.jpg 
My System SpecsSystem Spec
07 Feb 2016   #8
axe0

Windows 10 Pro
 
 

Yes you have to pay for the pro version, but the standard version is enough.

Could you please explain why you can't get the health stats?
My System SpecsSystem Spec
07 Feb 2016   #9
Scottyboy99

Windows 7 Ultimate 64 bit
 
 

Unfortunately it's blank. How can it populate? Do I need to do something? If a scan is needed then I have the problem because a scan won't complete without the BSOD

Thanks


Attached Images
BSOD when taking a system image of C: OS-hd-tune-4.jpg 
My System SpecsSystem Spec
07 Feb 2016   #10
axe0

Windows 10 Pro
 
 

In the right upper corner, click on the yellow part (settings).
What are the settings of the temperature and health?

Please make photos of the connection:
  1. the cable itself, prefered photos close to the cable
  2. the connection on the motherboard port with the cable connected,
  3. the connection on the hard drive port with the cable connected,
  4. the connections of the cable when not connected,
  5. the connection of the motherboard when the cable is not connected,
  6. the connection of the hard drive when the cable is not connected.
My System SpecsSystem Spec
Reply

 BSOD when taking a system image of C: OS




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
System Image - Recover a Broken Windows 7 System Image
How to Restore your System with a Broken Windows 7 System Image There were many reports where people did rely on Windows 7 images. But, when their system became inoperable and they wanted to recover with their Windows7 image, it did not work. The reasons are not always very clear and it...
Tutorials
Did a system image restore now get bsod
Bought a bare bones kit, Asus motherboard amd 8-core cpu 1TB wd hardrive, 8GB memory, It all went together fine, I installed w-7 64-bit os system that went fine, Then I partitioned the drive, 500GB & 431GB the windows-7 64-bit on the 500GB, formatted the 431gb partition and installed w-7 32-bit...
BSOD Help and Support
Cannot login after taking Windows sytem image
Hello, I took a windows system image (on anexternal HD) but then now I am not able to login into any of my user acct including admin. I tried entering my password but it keeps telling me incorrect password for both of my accounts. I have Acer windows 7 home premium laptop. Now I am completely...
General Discussion
Windows Image Backup file taking up 400GB+
Hi guys, thanks for looking at this. We've had a desk top for some time now, and we have two drives, as you might expect, the C Drive & D Drive. We have never used the D Drive, but it has been getting filled up slowly in a .vhd file, starting with the title D:WindowsImageBackup. This...
Backup and Restore
Would you mind taking a crack at creating an image for me?
I am using this program: Andromeda Apps - 3D Company Logo Screensaver - the most popular screensaver I have uploaded some of the images that come with the program to help give you an idea of what to do. Would you mind making a logo/image of a chicken drumstick? It must have a black...
Customization
how to replace my vista system image with a windows seven system image
Below is an image of my drives the hp recovery drives has my old system image file for windows vista which came with my pc i have upgraded to windows seven now i wanna know how can i delete the hp recovery drive and make that memory part of my main harddrive or/and how can i make a windows...
Backup and Restore


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 21:59.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App