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Windows 7: BSOD playing American Truck Simulator error 0x124

10 Feb 2016   #1
Glothos

Windows 7 64 bits SP1
 
 
BSOD playing American Truck Simulator error 0x124

I'm getting BSOD only in this game and DiRT Rally. It's incredible how i can run any other game but these just keep BSODing. What i did so far:

- Memtest86 until pass 5, no errors found
- Stress test on the GPU, no errors.
- Clean windows install.
- PSU values check, everything in range.
- Swipped memory stick slots, no dice.
- Cleaned all dust.
- Tried playing using 32 bit and 64 bit version of both games.
- Chkdsk, no errors.
- sfc /scannow

Please, i don't know what else to do. Every test/check i did came up just fine. Tried their foruns and aparrently i'm the only one having this problem since the game was released last week. They tried to help but they couldn't do much.




Attached Files
File Type: zip MARCEL-PC-11_02_2016__23527,16.zip (445.4 KB, 2 views)
My System SpecsSystem Spec
.
11 Feb 2016   #2
Laith

Windows 10 Professional x64
 
 

Hiya and welcome to SevenForums!

Run Furmark, if the temps goes too high stop the test. Video Card - Stress Test with Furmark

Run MemTest86+ for 8 passes, It must be MemTest86+. RAM - Test with Memtest86+

Run SeaTools(DO NOT RUN FOR SSDS) SeaTools for DOS and Windows - How to Use

Run Prime95, if the temps goes too high stop the test. Hardware - Stress Test With Prime95

Test the volts of the PSU using HWInfo, download the correct version and open it. After you've opened it click Sensors-only and run. Now scroll down to the power section and screenshot the power section.

Run Speecy to see if you are overheating Speccy - Advanced System Information Tool
My System SpecsSystem Spec
11 Feb 2016   #3
Glothos

Windows 7 64 bits SP1
 
 

The stress test that i did before on GPU was with Furmark for around 3 hours. Temperatures were normal (80ş C tops). Is it really necessary to run memtest86+ for 8 passes? It's not like i can afford to leave it running all day.

I attached the SS you've asked when running HW.

Thanks for the quick reply.


Attached Thumbnails
BSOD playing American Truck Simulator error 0x124-hwinfo.png  
My System SpecsSystem Spec
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11 Feb 2016   #4
Laith

Windows 10 Professional x64
 
 

HWInfo seems alright. If you want you can leave MemTest86+ for the last thing to test, if all the other tests failed.
My System SpecsSystem Spec
11 Feb 2016   #5
Glothos

Windows 7 64 bits SP1
 
 

I ran all the test you suggested except memtest86+ since i'm getting new RAM sticks this week. These are the last couple crashes i had.
One of them has dump_ataport.sys highlighted in red on the bluescreen viewer, all others have only ntoskrnl.exe highlighted. Does that mean something?


Attached Files
File Type: rar Desktop.rar (19.3 KB, 2 views)
My System SpecsSystem Spec
11 Feb 2016   #6
Laith

Windows 10 Professional x64
 
 

Do still run MemTest86+, because there can be some DIMM slots failing, we never know.
My System SpecsSystem Spec
11 Feb 2016   #7
axe0

Windows 10 Pro
 
 

It seems all crashes are the same, a generic time out on the bus.
However with the given description I wouldn't focus on the hardware but on the drivers and possible conflicting software.
Quote:
It's incredible how i can run any other game but these just keep BSODing.
I noticed Daemon tools is installed which is a known BSOD cause for various of crashes, I would strongly suggest to remove it.
Code:
===============================================================================
Section 2     : x86/x64 MCA
-------------------------------------------------------------------------------
Descriptor    @ fffffa8007e16148
Section       @ fffffa8007e162d0
Offset        : 664
Length        : 264
Flags         : 0x00000000
Severity      : Fatal

Error         : BUSLG_GENERIC_ERR_*_TIMEOUT_ERR (Proc 0 Bank 4)
  Status      : 0xfe00000000070f0f
  Address     : 0x00000000fd000000
  Misc.       : 0xc00a0fff01000000
Having said that I need to mention something else too.

You are running an Acer Product ID (PID) on an ASUS board.
This makes your installation counterfeit.
Troubleshooting a counterfeit installation is useless as it is not known what has been modified to your system.
A counterfeit installation contains heavily modified code which causes the system to behave in unexpected ways.
For this reason, analyzing counterfeit systems is unreliable and most analysts won't try it.
Code:
Configura‡Ćo do SO:                        Esta‡Ćo de trabalho aut“noma
Tipo de compila‡Ćo do sistema operacional: Multiprocessor Free
Propriet*rio registrado:                   Marcel
Organiza‡Ćo registrada:                    
Identifica‡Ćo do produto:                  00426-OEM-8992662-00006 <-- Acer PID on ASUS board
Data da instala‡Ćo original:               06/02/2016, 07:06:18
Tempo de Inicializa‡Ćo do Sistema:         11/02/2016, 01:28:29
Fabricante do sistema:                     System manufacturer
I recommend to install a genuine copy of Windows.
If, after you have installed a genuine copy of Windows, you still get BSOD's we'll be happy to assist you.
My System SpecsSystem Spec
11 Feb 2016   #8
Glothos

Windows 7 64 bits SP1
 
 

As soon as i hear about Daemon Tools i removed it. That was before the last crash from the dump file i sent you. I just don't know if only unistalling will make sure all of its files are removed.

About the Acer thing, i'm not sure what that means. The only thing i know about Acer is their screens .


I ran CrystalDiskInfo earlier and there was this alert: [C6] Uncorrectable Sector Count:1. Since i haven't slept for 2 days trying to solve this i didn't look any further.

I should take a nap before trying anything else. Cheers.
My System SpecsSystem Spec
11 Feb 2016   #9
axe0

Windows 10 Pro
 
 

It could be that the game is saved on a part of the disk where problems are present what would explain your description that you can play any other game but that one.

However do not ignore the piracy part, if that isn't cleared up than you can expect no more support from us as it is simply against the rules.
My System SpecsSystem Spec
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