BSOD When PC idle atikmdag.sys and ntoskrnl.exe


  1. Jonesyg
    Posts : 10
    Windows 7 64 Professional
       New #1

    BSOD When PC idle atikmdag.sys and ntoskrnl.exe


    Hi,

    I have been getting BSOD only on idle for weeks now and it is driving me crazy. I have tried re installing the drivers for audio and graphics and any other suggestion I could find. Also I have re installed the OS. I am OC to 4.0GHZ but have also tried on stock 3.2GHZ and get the same issues.

    This new atikmdag.sys I have not seen before but previously it was saying driver dxgmms or something similar. This crash dmp has now been deleted off my pc for some reason so I cant double check.

    Any advice would be great as it is useless for what I want it to do if it wont stay on.


    Thanks in advance !
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  3. BorisTheAnimal
    Posts : 1,436
    Windows 7 Home Premium
       New #2

    Hello Jonesyg and welcome to Sevenforums! :)

    Please revert to base clock while we perform the troubleshooting!

    Your BSOD was probably caused by : atikmdag.sys which is part of AMD graphics card, and dxgmms or similar would point to DirectX, and I would recommend that you use Revo Uninstaller and remove everything from AMD. After that visit AMD:
    Download Drivers

    And download the appropriate drivers for your system and save it to the desktop, reboot and install. And report back!

    Cheers, Boris :)
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  4. Jonesyg
    Posts : 10
    Windows 7 64 Professional
    Thread Starter
       New #3

    Hi Boris,

    I deleted the drivers for the graphics card and found a Crimson hotfix for windows 7 from AMD. I installed that yesterday and it didn't crash overnight ! So far so good ! Ill keep this updated for other users with the same issue. But for now (Touch wood) it looks promising .

    I still have high latency on dxgkrnl.sys and ataport.sys but I am guessing these issues shouldn't be addressed here.


    Cheers !
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  6. BorisTheAnimal
    Posts : 1,436
    Windows 7 Home Premium
       New #4

    Ah nice to hear this fixed your issue :)

    And ataport.sys is for storage, dxgkrnl.sys is DirectX related.

    Also I saw a bunch of drivers here that you might wanna try out:
    https://www.msi.com/product/motherbo...iver&Win7%2064

    PS det heter knock on wood på engelska, går inte riktigt att översätta ord för ord från sv till en..
    Last edited by BorisTheAnimal; 12 Feb 2016 at 06:24.
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  7. Jonesyg
    Posts : 10
    Windows 7 64 Professional
    Thread Starter
       New #5

    Ok ill have a look into it, hopefully an easy fix !

    Ha, im English maybe its a different saying in good old Derby !
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