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Windows 7: BSOD When PC idle atikmdag.sys and ntoskrnl.exe

11 Feb 2016   #1
Jonesyg

Windows 7 64 Professional
 
 
BSOD When PC idle atikmdag.sys and ntoskrnl.exe

Hi,

I have been getting BSOD only on idle for weeks now and it is driving me crazy. I have tried re installing the drivers for audio and graphics and any other suggestion I could find. Also I have re installed the OS. I am OC to 4.0GHZ but have also tried on stock 3.2GHZ and get the same issues.

This new atikmdag.sys I have not seen before but previously it was saying driver dxgmms or something similar. This crash dmp has now been deleted off my pc for some reason so I cant double check.

Any advice would be great as it is useless for what I want it to do if it wont stay on.


Thanks in advance !




Attached Files
File Type: zip GREG-PC-Thu_02_11_2016__65323_11.zip (929.1 KB, 1 views)
My System SpecsSystem Spec
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11 Feb 2016   #2
BorisTheAnimal

Windows 7 Home Premium
 
 

Hello Jonesyg and welcome to Sevenforums!

Please revert to base clock while we perform the troubleshooting!

Your BSOD was probably caused by : atikmdag.sys which is part of AMD graphics card, and dxgmms or similar would point to DirectX, and I would recommend that you use Revo Uninstaller and remove everything from AMD. After that visit AMD:
Download Drivers

And download the appropriate drivers for your system and save it to the desktop, reboot and install. And report back!

Cheers, Boris
My System SpecsSystem Spec
12 Feb 2016   #3
Jonesyg

Windows 7 64 Professional
 
 

Hi Boris,

I deleted the drivers for the graphics card and found a Crimson hotfix for windows 7 from AMD. I installed that yesterday and it didn't crash overnight ! So far so good ! Ill keep this updated for other users with the same issue. But for now (Touch wood) it looks promising .

I still have high latency on dxgkrnl.sys and ataport.sys but I am guessing these issues shouldn't be addressed here.


Cheers !
My System SpecsSystem Spec
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12 Feb 2016   #4
BorisTheAnimal

Windows 7 Home Premium
 
 

Ah nice to hear this fixed your issue

And ataport.sys is for storage, dxgkrnl.sys is DirectX related.

Also I saw a bunch of drivers here that you might wanna try out:
https://www.msi.com/product/motherbo...iver&Win7%2064

PS det heter knock on wood på engelska, går inte riktigt att översätta ord för ord från sv till en..
My System SpecsSystem Spec
12 Feb 2016   #5
Jonesyg

Windows 7 64 Professional
 
 

Ok ill have a look into it, hopefully an easy fix !

Ha, im English maybe its a different saying in good old Derby !
My System SpecsSystem Spec
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 BSOD When PC idle atikmdag.sys and ntoskrnl.exe




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