BSOD, atikmpas.sys listed as a culprit


  1. Posts : 2
    Windows 7 x64
       #1

    BSOD, atikmpas.sys listed as a culprit


    Dear members of this forum,

    I am using an amd A6 APU based dell 3541 notebook that is functioning smoothly apart from random BSOD's occurring at irregular intervals. Dell pre-boot hardware testing does not seem to find anything wrong with the machine.
    I would appreciate your suggestions and/or analyses.
      My Computer


  2. Posts : 2
    Windows 7 x64
    Thread Starter
       #2

    Here is a zipped dump file to assist in identifying the above-mentioned issue.
      My Computer


  3. Posts : 2,781
    Windows 10 Pro x64
       #3

    Hiya and welcome to SevenForums!
    Code:
    BugCheck 116, {fffffa80074384e0, fffff88004aa7ce8, ffffffffc0000001, 3}
    
    *** WARNING: Unable to verify timestamp for atikmpag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
    Probably caused by : atikmpag.sys ( atikmpag+bce8 )
    Run DDU(Display Driver Uninstaller), make sure to tick the "Remove C:\NVIDIA and C:\AMD folders" option when you are in DDU. After you have uninstalled your graphics driver, install update 16.1.1 from AMDs website. Display Driver Uninstaller: How to use

    Remember to remove Catalyst and only install the graphics driver.
      My Computer


 

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