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Windows 7: BSOD Driver Power State Failure, Tried to solve for a long time

17 Feb 2016   #11
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Please uninstall SteelSeries Engine and try another keyboard and let us go through the crash dump generated after it?

Asking for it because what we have seen so far is the SteelSeries Engine that is causing the issue. And so we have to check the situation without it.


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17 Feb 2016   #12
Hiker Guy

Windows 7 Pro 64
 
 

z32019912 ,

I recently had a shut down issue like yours, resulting in the system hanging at shutdown, eventual BSODs, and then an automatic reboot. I went to the Event Viewer and looked at the Critical Errors, and found a Driver Power State Failure with a failure code. Actually, I found several issues my computer was having that I was unaware of, including interference from dlls from programs that had already been uninstalled and left behind.

Until a few weeks ago, I never even looked at the Event Viewer, and now feel it is a valuable tool in Windows. For me, it gave me the failure code that started me down a repair path. My BSODs disappeared after updating the firmware for my DVD, although I am reluctant to state that was the cause of the driver failures.
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 BSOD Driver Power State Failure, Tried to solve for a long time




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