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Windows 7: BSOD 0x0000003b file ntoskrnl.exe+73969

13 Feb 2016   #1
mantuse

Microsoft Windows 7 Ultimate 64-bit 7601 Service Pack 1
 
 
BSOD 0x0000003b file ntoskrnl.exe+73969

Please help, how to fix this error ntoskrnl.exe+73969r?




Attached Files
File Type: zip MANTUSE-PC-2016_02_13_191959,75.zip (894.2 KB, 9 views)
My System SpecsSystem Spec
.
14 Feb 2016   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Is there any specific reason behind enabling driver verifier? There is only one crash dump in the uploaded zip, so we cannot justify it. And Driver Verifier is supposed to cause BSODs by definition.

Disable Driver Verifier.

If it causes any further BSOD in the normal mode, report us back.
__________________________________________________________
Code:
BugCheck 3B, {c000001d, fffff80002f95bed, fffff8800351b9f0, 0}

Probably caused by : ntkrnlmp.exe ( nt!HvpGetCellPaged+10d )

Followup:     MachineOwner
---------
Code:
Verify Flags Level 0x0000092b
My System SpecsSystem Spec
14 Feb 2016   #3
mantuse

Microsoft Windows 7 Ultimate 64-bit 7601 Service Pack 1
 
 

This are all my minidump files.


Attached Files
File Type: rar DSOD.rar (1.29 MB, 5 views)
My System SpecsSystem Spec
.

14 Feb 2016   #4
mantuse

Microsoft Windows 7 Ultimate 64-bit 7601 Service Pack 1
 
 

Get new BSOD


Attached Files
File Type: rar 021416-28548-01.rar (25.5 KB, 2 views)
My System SpecsSystem Spec
14 Feb 2016   #5
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Crash dump reports a hardware issue.
Code:
BugCheck A, {fffff880277821bd, 2, 1, fffff80002abf8f1}

Probably caused by : hardware ( nt!ExpReleaseResourceForThreadLite+221 )

Followup:     MachineOwner
---------
And verifier verifies drivers, not the hardware. You should not have enabled it at all at the first place.

To go hardware troubleshooting for such an old computer, first of all we need to know the system heat. Is the computer hot? Report us the heat of the computer after a couple of hours of your normal usage. Upload a screenshot of the summery tab of Speccy. Alternatively, you can publish a Speccy snapshot too: Speccy - Publish Snapshot of your System Specs .
________________________________________________________
Code:
BiosVersion = 2105   
BiosReleaseDate = 05/26/2009
SystemManufacturer = System manufacturer
SystemProductName = P5Q3 DELUXE
SystemFamily = To Be Filled By O.E.M.
SystemVersion = System Version
SystemSKU = To Be Filled By O.E.M.
My System SpecsSystem Spec
14 Feb 2016   #6
mantuse

Microsoft Windows 7 Ultimate 64-bit 7601 Service Pack 1
 
 

My System SpecsSystem Spec
14 Feb 2016   #7
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

OK. It looks fine. Now let us have some hardware tests.

Stress test the Graphics Card using Furmark.
Video Card - Stress Test with Furmark
Take a screenshot of the furmark window before closing it. Upload the screenshot for us. Also let us know if you have experienced any crash/BSOD and/or artifacts during the test.

Stress test the CPU.
Hardware - Stress Test With Prime95
It saves the result as a .txt file in the prime95's folder. Upload the file for us.

Check if the Power Supply Unit (PSU) supplying adequate power to the computer or not.
eXtreme Power Supply Calculator
Also let us know the wattage of the installed PSU.

Let us know the results.
My System SpecsSystem Spec
14 Feb 2016   #8
mantuse

Microsoft Windows 7 Ultimate 64-bit 7601 Service Pack 1
 
 

eXtreme Power Supply Calculator results:

Load Wattage: 377 W
Recommended UPS rating: 750 VA
Recommended PSU Wattage: 427 W

My PSU: Codegen 400x, ~400W


Attached Thumbnails
BSOD 0x0000003b file ntoskrnl.exe+73969-psu.png  
My System SpecsSystem Spec
14 Feb 2016   #9
mantuse

Microsoft Windows 7 Ultimate 64-bit 7601 Service Pack 1
 
 

My System SpecsSystem Spec
14 Feb 2016   #10
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by mantuse View Post
As said there: at least two hours or errors come.
Quote:
6. Leave the test running for up to 2 hours, unless errors occur sooner. Errors will show up by one or more of the workers stopping.

Quote   Quote: Originally Posted by mantuse View Post
eXtreme Power Supply Calculator results:

Load Wattage: 377 W
Recommended UPS rating: 750 VA
Recommended PSU Wattage: 427 W

My PSU: Codegen 400x, ~400W
So your PSU is less that what needed. 400W is insufficient, and which is alone enough for all the issues, but may not be the only one. You need to get a PSU with higher wattage, and then continue with the other tests.
My System SpecsSystem Spec
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