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Windows 7: BSOD playing XCOM2 Error STOP: 0x00000124

20 Feb 2016   #11
John993

Windows 7 professional
 
 

When i remove the ASRock software, won't my pc stop running? since its related to the motherboard?

Could it be that my mouse it causing this? it often has moments it stops working, and what it happens u will hear a usb in and out sound)
Alright i'll proceed with removing daemon tools and avast!

Thanks again for replying!


My System SpecsSystem Spec
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20 Feb 2016   #12
axe0

Windows 10 Pro
 
 

Quote:
When i remove the ASRock software, won't my pc stop running? since its related to the motherboard?
3rd party software (all software that is not Windows) doesn't run your system, they add something extra but don't run the system, removing Asrock software won't stop your system
I did mention bloatware, what is all software provided by the manufacturer of the laptop or motherboard, normally someone who is familiair with it removes it, or does a clean install to remove leftovers too, to get rid of this stuff as it is usually useless and sometimes causes problems. When someone clean installs Windows, the bloatware is removed with nothing left behind and the system runs as it should.

Quote:
Could it be that my mouse it causing this? it often has moments it stops working, and what it happens u will hear a usb in and out sound)
Lets first look at how your system behaves when the mentioned software has been removed
My System SpecsSystem Spec
20 Feb 2016   #13
John993

Windows 7 professional
 
 

So i just finished up deinstalling and installing and went for a go on xcom2, the same thing happened again. as soon as i got dropped into the tutorial my pc froze and i got the same BSOD again... and i had a great feeling it would work now too!

What can i do to try next?

Kind regards,
John
My System SpecsSystem Spec
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21 Feb 2016   #14
axe0

Windows 10 Pro
 
 

I can't check the files currently, else I would've known the 1st question.

Have you recently updated your graphics drivers?
Does a crash occur on a different game?
My System SpecsSystem Spec
22 Feb 2016   #15
John993

Windows 7 professional
 
 

Hey Axe, hope u had a great weekend.

In fact i have updated my graphics drivers to the latest version, could that be the cause?
What else can i try do to fix it? if u need any other info, ill gladly give it.

Kind regards,
John
My System SpecsSystem Spec
22 Feb 2016   #16
axe0

Windows 10 Pro
 
 

I wouldn't say 'the' cause, but more 'a' cause as that is the case a lot of times with multiple crashes.

Your question:
Quote:
What else can i try do to fix it?
My question, only a reply earlier :
Quote:
Does a crash occur on a different game?
My System SpecsSystem Spec
22 Feb 2016   #17
John993

Windows 7 professional
 
 

How can i find out what graphics driver are currently stable?

I am sorry axe! wasn't reading slow enough

Well i just played a juicy round of world of tanks, and everything went fine.
Something tells me that it's xcom2 fault, because there is another person who wrote a similar thread a few hours ago.
Not saying we have the exact same problem, but who knows maybe we can figure it out.

Anything else that comes to your mind i can try?

Kind regards,
John
My System SpecsSystem Spec
22 Feb 2016   #18
axe0

Windows 10 Pro
 
 

Quote:
How can i find out what graphics driver are currently stable?
You can find that out by testing the drivers

It is correct that xcom2 has been released a few weeks ago?
If that is true, you'll have to wait for some updates. Usually it takes some time to have drivers that are proper working with new games.
My System SpecsSystem Spec
22 Feb 2016   #19
John993

Windows 7 professional
 
 

Hmm, i guess ill wait a few days then!
Hope the devs will fix the issue.

Thanks for all the help so far axe, ill write back in a few days.

Kind regards,
John
My System SpecsSystem Spec
22 Feb 2016   #20
axe0

Windows 10 Pro
 
 

The other user is possibly having problems due to the overclocking on the system what caused a generic cache error on the CPU.
Overclocking is often a trigger for 0x124 crashes.
My System SpecsSystem Spec
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 BSOD playing XCOM2 Error STOP: 0x00000124




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