BSOD THREAD_STUCK_IN_DEVICE_DRIVER ATI (dxgkrnl.sys + hal.dll + atikm.


  1. Posts : 3
    Win 7 64bit
       #1

    BSOD THREAD_STUCK_IN_DEVICE_DRIVER ATI (dxgkrnl.sys + hal.dll + atikm.


    Hello,

    Please I am fighting with this problem more than 1 year... I got random freezes (99% just in IDLE time, or when i am just browsing via browser)
    Never happened in games. Never. (playing LoL, CS:GO , or some MMORPGs)

    My HARDWARE:
    CPU: FX-6300@STOCK + Gelid Tranq. v2,
    MB: ASUS M5A97 Evo R2.0
    SoundCard: Creative Audigy
    RAM: 2x4GB Kingston HyperX CL9 1600MHz CL 9/9/9/27
    GPU: ATI HD 7790 (Stock)
    HDD : Samsung Evo840 120GB
    PSU: Zalman ZM-500LX (500W)

    What i already tried: Reinstalled whole System WIN7 64Bit, reinstalled ATI HD7790 Drivers. tried install minimalistic Drivers / Beta drivers.
    I set BIOS on default settings, without any OC: CPU, RAM, GPU.

    Thanks for your help
      My Computer


  2. Posts : 7,050
    Windows 10 Pro
       #2

    You are running an Acer Product ID (PID) on an ASUS board.
    This makes your installation counterfeit.
    Troubleshooting a counterfeit installation is useless as it is not known what has been modified to your system.
    A counterfeit installation contains heavily modified code which causes the system to behave in unexpected ways.
    For this reason, analyzing counterfeit systems is unreliable and most analysts won't try it.
    Code:
    OS Configuration:          Standalone Workstation
    OS Build Type:             Multiprocessor Free
    Registered Owner:          Michal
    Registered Organization:   
    Product ID:                00426-OEM-8992662-00006 <-- Acer PID on ASUS board
    Original Install Date:     20. 11. 2015, 14:54:22
    System Boot Time:          18. 2. 2016, 7:45:10
    System Manufacturer:       To be filled by O.E.M.
    I recommend to install a genuine copy of Windows.
    If, after you have installed a genuine copy of Windows, you still get BSOD's we'll be happy to assist you.
      My Computer


  3. Posts : 3
    Win 7 64bit
    Thread Starter
       #3

    Thanks for your reply, i will try install Windows 10 :) And let you know. Do you think that this can cause BSODs?
      My Computer


  4. Posts : 7,050
    Windows 10 Pro
       #4

    Yep

    Upgrading may make the problem worse!
      My Computer


  5. Posts : 3
    Win 7 64bit
    Thread Starter
       #5

    I will do a clean install. Is it a problem? Why do you think that?
      My Computer


  6. Posts : 7,050
    Windows 10 Pro
       #6

    Upgrading gives problems to the new OS and creates new problems while upgrading.
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 05:07.
Find Us