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Windows 7: BSOD during game; can't get past "starting windows" anymore

19 Feb 2016   #1
RikiSanic

Windows 7
 
 
BSOD during game; can't get past "starting windows" anymore

Hello, I got a BSOD while playing a game last night. After restarting my computer and getting past the
"starting windows" screen I got a consistent BSOD immediately after; I am currently forced to use safe mode.

Some computer specs:
Video card: Nvidia GTX 460
OS: Windows 7
CPU: AMD Phenom II X4 820 Processor 2.80 GHz
RAM: 8 GB

Here's the BSOD info:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 116
BCP1: FFFFFA8009634010
BCP2: FFFFF880073DF14C
BCP3: 0000000000000000
BCP4: 0000000000000002
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Thinking it was a graphics card driver issue, I rolled back but still got a similar error:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 116
BCP1: FFFFFA80092F1010
BCP2: FFFFF880073B2394
BCP3: 0000000000000000
BCP4: 0000000000000002
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

I've attached logs of the dump files. I plan on putting in an older graphics card and seeing if I can get my computer to start, but I thought I'd post here first.




Attached Files
File Type: zip NEONATEHP-02_19_2016_Fri_130732_02.zip (2.35 MB, 1 views)
My System SpecsSystem Spec
.
19 Feb 2016   #2
Pauly

Win7 Ultimate X64
 
 

You are correct in that the dumps are blaming your NVidia gfx drivers for the crash, first step would be to uninstall/reinstall the latest drivers using DDU or driver sweeper to clear out

If it still fails try the same again using an older version, if it still fails try your other gpu

Basically what you are doing/have already done
My System SpecsSystem Spec
19 Feb 2016   #3
RikiSanic

Windows 7
 
 

I uninstalled/reinstalled drivers by using both DDU and Drive Sweeper but unfortunately I starting getting BSODs again after reinstalling drivers.

I did start it up with on-board graphics and it worked. I wasn't able to try my older graphics card, unfortunately - my computer never recognized it and I'm not even sure if it still works. I might be able to get a friend's to test out.

Not sure where to go from here. I might get a new graphics card because mine is old anyway but I want to make sure it'll work.
My System SpecsSystem Spec
.

19 Feb 2016   #4
Pauly

Win7 Ultimate X64
 
 

Its tricky as theres no way to prove 100% one way or the other

Did you try only installing the basic driver package without all the extras that are not required to make the card function
My System SpecsSystem Spec
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 BSOD during game; can't get past "starting windows" anymore




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