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Windows 7: BSOD: Volsnap.sys

24 Feb 2016   #1
markg2

Windows 7
 
 
BSOD: Volsnap.sys

My wife's Win7 machine has crashed randomly (this time with no programs loaded) ~3 times over the past 3-4 months. All events were associated with volsnap.sys.

I'll be glad to follow your BSOD posting instructions if you think the following WhoCrashed crash dump is insufficient:

On Wed 2/24/2016 2:44:44 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\022416-35786-01.dmp
This was probably caused by the following module: volsnap.sys (volsnap+0x19D6E)
Bugcheck code: 0x1000007E (0xFFFFFFFFC0000005, 0xFFFFF8800148BD6E, 0xFFFFF880098927C8, 0xFFFFF88009892020)
Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
file path: C:\Windows\system32\drivers\volsnap.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Volume Shadow Copy Driver
Bug check description: This indicates that a system thread generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.


Mark




Attached Files
File Type: zip CONNIE-THINK-Thu_02_25_2016__73556_64.zip (1.61 MB, 0 views)
My System SpecsSystem Spec
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25 Feb 2016   #2
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 BSOD: Volsnap.sys




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