BSOD, usually while Firefox videos ntoskrnl.exe (nt+0x4B356C)


  1. Posts : 4
    Windows 7 Ultimate x64
       #1

    BSOD, usually while Firefox videos ntoskrnl.exe (nt+0x4B356C)


    Have been having BSODs lately. I believe I read my mobo (or was it video card?) didn't properly support resume from sleep. However, today and yesterday it has happened when a video started to load in Firefox and MP Classic. Have always had issues with videocards, but different issues with the last 3. Been a while since I reinstalled as well, lots of junk on this thing... anyway, I appreciate all help!
      My Computer


  2. Posts : 7,050
    Windows 10 Pro
       #2

    Run the DM Log Collector again and upload a new zip, check the zip and make sure it contains
    • 18 .txt,
    • 1 .nfo
    • 1 or more .dmp

    files

    We'll need the missing files as they may contain valuable information
    Code:
    1: kd> !errrec fffffa80`055eb6d8
    ===============================================================================
    Common Platform Error Record @ fffffa80055eb6d8
    -------------------------------------------------------------------------------
    Record Id     : 01d16ce7bbfd7c25
    Severity      : Fatal (1)
    Length        : 928
    Creator       : Microsoft
    Notify Type   : Machine Check Exception
    Timestamp     : 2/21/2016 20:38:11 (UTC)
    Flags         : 0x00000002 PreviousError
    
    ===============================================================================
    Section 0     : Processor Generic
    -------------------------------------------------------------------------------
    Descriptor    @ fffffa80055eb758
    Section       @ fffffa80055eb830
    Offset        : 344
    Length        : 192
    Flags         : 0x00000001 Primary
    Severity      : Fatal
    
    Proc. Type    : x86/x64
    Instr. Set    : x64
    Error Type    : BUS error
    Operation     : Generic
    Flags         : 0x00
    Level         : 0
    CPU Version   : 0x00000000000006fb
    Processor ID  : 0x0000000000000000
    
    ===============================================================================
    Section 1     : x86/x64 Processor Specific
    -------------------------------------------------------------------------------
    Descriptor    @ fffffa80055eb7a0
    Section       @ fffffa80055eb8f0
    Offset        : 536
    Length        : 128
    Flags         : 0x00000000
    Severity      : Fatal
    
    Local APIC Id : 0x0000000000000000
    CPU Id        : fb 06 00 00 00 08 04 00 - bd e3 00 00 ff fb eb bf
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
    
    Proc. Info 0  @ fffffa80055eb8f0
    
    ===============================================================================
    Section 2     : x86/x64 MCA
    -------------------------------------------------------------------------------
    Descriptor    @ fffffa80055eb7e8
    Section       @ fffffa80055eb970
    Offset        : 664
    Length        : 264
    Flags         : 0x00000000
    Severity      : Fatal
    
    Error         : BUSL0_SRC_ERR_M_NOTIMEOUT_ERR (Proc 0 Bank 0)
      Status      : 0xf200084000000800
    Please fill in your system specs
    Please follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely.
    How to fill in your system specs:

      My Computer


  3. Posts : 4
    Windows 7 Ultimate x64
    Thread Starter
       #3

    I filled in my missing specs.

    I also ran the log collector again and have attached, however there are no additional .txt's or an nfo file. Is there another way to get the information you'll need?

    Really appreciate this much help so far, never thought it could be much else.
      My Computer


  4. Posts : 4
    Windows 7 Ultimate x64
    Thread Starter
       #4

    axe0 said:
    Run the DM Log Collector again and upload a new zip, check the zip and make sure it contains
    • 18 .txt,
    • 1 .nfo
    • 1 or more .dmp

    files
    Any reason why it wouldn't be grabbing these?
      My Computer


  5. Posts : 7,050
    Windows 10 Pro
       #5

    You tell me, it works perfect on my system

    When you open the folder %temp% after running it, do you see a folder with about the same name.
      My Computer


  6. Posts : 4
    Windows 7 Ultimate x64
    Thread Starter
       #6

    axe0 said:
    You tell me, it works perfect on my system

    When you open the folder %temp% after running it, do you see a folder with about the same name.
    Ah, got it, must have been a permission thing. Moved that program and it looks better now.
      My Computer


  7. Posts : 7,050
    Windows 10 Pro
       #7
      My Computer


 

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