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#11
CorrectThis may help understanding things.
My understanding of things is if you use a counterfeit copy of Windows 7 to upgrade to W-10 you now have a W-10 that is not genuine and will not activate properly.
Basically it's upgrading from counterfeit to counterfeit with Microsoft's permission but still no proper activation until somebody pays Microsoft.
Sorry, but this doesn't change anything. We only provide support when you prove to have a genuine installation.But it also happens on windows 10 (more often also)