BSOD - Computer shuts down unexpectedly


  1. Posts : 3
    Windows 7 Professional 64-bit
       #1

    BSOD - Computer shuts down unexpectedly


    My HP 250 G3 laptop has been shutting down unexpectedly recently. It all started last friday (26th Feb) when I turned my laptop on at home and the Startup Repair dialog came up saying "Your computer was unable to start" and the status said "Attempting repairs". It seemed like it was stuck there so I shut it down with the power key and turning it back on. I can't remember when the blue screen came up but it was some time after turning my laptop back on. I wasn't able to log in to my laptop again until I selected the "Last Known Good Configuration" option. Until then I've been able to login and use my laptop but it turns off unexpectedly and after logging back in, it says it has recovered from a serious error (or something like that). When I view more details I see "Blue Screen" as the cause. Attached is a zip of the dump files. Hope someone can help.
      My Computer


  2. Posts : 1,436
    Windows 7 Home Premium
       #2

    Hello nvncbol and welcome to 7forums! :)

    Please run the tool located here:

    BSOD - Posting Instructions

    Cheers, Boris :)
      My Computer


  3. Posts : 3
    Windows 7 Professional 64-bit
    Thread Starter
       #3

    Thanks Boris. Have attached the zip file generated by the DM Log Collector for my laptop.
      My Computer


  4. Posts : 3
    Windows 7 Professional 64-bit
    Thread Starter
       #4

    Hi just following up on this please. Laptop just crashed again.
      My Computer


 

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