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Windows 7: BSOD with VPN

29 Feb 2016   #1
MikeFig

Windows 7 Ultimate 31 bits Service Pack 1
 
 
BSOD with VPN

Hi.
I have been getting BSOD since I installed a VPN access. The PC crashes everytime I try to use the VPN. It seems to be related with anodlwfx.sys, but I am not sure what should I do.
Please check my dump file. Any help will be much apreciated. Tks.




Attached Files
File Type: zip MIKE-PC-01-03-2016__20657,08.zip (1.07 MB, 4 views)
My System SpecsSystem Spec
.
01 Mar 2016   #2
BorisTheAnimal

Windows 7 Home Premium
 
 

Hello Mike and welcome to 7forums!

Could you run the log collector again as it seems it didn't do it's job 100%, did you remember to run it as admin?

Cheers, Boris
My System SpecsSystem Spec
01 Mar 2016   #3
MikeFig

Windows 7 Ultimate 31 bits Service Pack 1
 
 

Thanks a lot for your help, BorisTheAnimal!

I changed some Windows services, to get the log collector to work correctly, but now it's facing an issue: it got stuck on "generating msinfo report", so I skipped that part. I'm posting an updated log report. Any clues?

Thanks again!


Attached Files
File Type: zip MIKE-PC-01-03-2016_170155,35.zip (762.7 KB, 1 views)
My System SpecsSystem Spec
.

02 Mar 2016   #4
BorisTheAnimal

Windows 7 Home Premium
 
 

Yeah no problem Mike.

I'm not that sure that you are supposed to skip any part of the log collector, if you do then some members here might think you want to skip it because you are running a non-genuine version of 7, just let it run even if it gets stuck at some point.

Though if you have left it running for hours and it's still stuck then you can maybe abort it.

Cheers, Boris
My System SpecsSystem Spec
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 BSOD with VPN




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