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Windows 7: BSOD random, repeating, 0x000000f4

03 Mar 2016   #1
AeroSvk

Win 7 Ultimate x64
 
 
BSOD random, repeating, 0x000000f4

Hello,

this is my second post with BSOD on another computer, this time it is a laptop.

BSODs are repeating and no specific cause was spotted.

0x000000f4 seems to be driver related (or malware ?) but could not identify which one of these two, and if drivers, drivers of what ?

Can the logs from dump file and other fiels help with that ? They are attached as requested.

Thanks for all the help and tips how to resolve the issue.




Attached Files
File Type: zip JEŽKOVIVO?I-št_03__03__2016_21025675.zip (1.98 MB, 2 views)
My System SpecsSystem Spec
.
04 Mar 2016   #2
BorisTheAnimal

Windows 7 Home Premium
 
 

Hello Aero once again.

Could you please run this:

SFC /SCANNOW Command - System File Checker

And also this:




BSOD random, repeating, 0x000000f4 Diagnostics Test BSOD random, repeating, 0x000000f4
 HDD TEST

Run SeaTools to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use - Windows 7 Help Forums
Run following tests
  1. Short Drive Self Test
  2. Short generic
  3. Long generic
If the short generic fails, no need for the long generic.

Note   Note
Do not run SeaTools on an SSD as the results will be invalid.


Cheers, Boris
My System SpecsSystem Spec
04 Mar 2016   #3
AeroSvk

Win 7 Ultimate x64
 
 

Hey there,

as the laptop is not mine and I'm doing this "second handedly" just passing instructions it took a while but we got results.

System file check ended just well 100% without problems like this:
http://www.sevenforums.com/attachmen...r-finished.jpg

Problem was with SeaTools, the HDD was not on the list at all.
There is just one HDD as it is a laptop. But no idea why the system does not see it.
But I consider it a clue to our BSOD problem.

I did not istruct the girl to search in the BIOS if the HDD is there, should I do that or you have some other tricks up your sleeve that would help us here ?

Thanks
My System SpecsSystem Spec
.

04 Mar 2016   #4
BorisTheAnimal

Windows 7 Home Premium
 
 

Hi AeroSvk.

Could you run Speccy on the laptop, it's an app that collects hardware details about the computer!
Click the start download button:
https://www.piriform.com/speccy/download/standard

You can also run this in cmd as an admin to do the check disk task:

chkdsk /r (<- there is a space between chkdsk and /r)

Cheers, Boris
My System SpecsSystem Spec
04 Mar 2016   #5
AeroSvk

Win 7 Ultimate x64
 
 

Sure thin man, just give me some time as I did not manage to catch the laptop owner online.

I'll post it up ASAP

Thank you very much
My System SpecsSystem Spec
09 Mar 2016   #6
AeroSvk

Win 7 Ultimate x64
 
 

Sorry for the hold up, but the other part who has the laptop at home was busy with work out of home.

We ran Check Disks, to no avail, 0 bad sectors.
Note, the CMD did not want to do CHKDSK right away, bcs it said that disk is used by some other application.
We did it after reboot, adding screens

Also adding screens from Speccy, general rig screen + aimed at HDD, all lines went through as GOOD.

Currently I'm confused, becuase ithought that the problem is within the HDD which I thought will be undetectable for the system, yet some programs see it while some (SeaTools) don't ... but in the end it gives good results a probably puts us back on start.

Any ideas here ? :P

Thanks


Attached Thumbnails
BSOD random, repeating, 0x000000f4-12751780_1274360899247178_1374210511_o.jpg   BSOD random, repeating, 0x000000f4-12631209_1275096162506985_691516052_o.jpg   BSOD random, repeating, 0x000000f4-12211310_1274393779243890_1218298982_o.jpg   BSOD random, repeating, 0x000000f4-12822669_1274394815910453_1205979875_o.jpg  
My System SpecsSystem Spec
19 Mar 2016   #7
AeroSvk

Win 7 Ultimate x64
 
 

Small bump on this one, calling out the Mighty Animal Boris who was helping so far and asked for these tests

BSODs still occur, thx 4 help on this one.
My System SpecsSystem Spec
19 Mar 2016   #8
BorisTheAnimal

Windows 7 Home Premium
 
 

Hello Aero and sorry for not being active.

Please download and update storage drivers:
Drivers & Software - HP Support Center.

And this Intel Update utility:
Intel® Driver Update Utility

Cheers, Boris
My System SpecsSystem Spec
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