Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Random BSOD how to fix?

04 Mar 2016   #1
Sathle

Windows 7 Ultimate x64
 
 
Random BSOD how to fix?

I uploaded the files about the my BSOD. This computer is fairly new. My friend helped me build it since this is my first custom pc, but recently it has been crashing and I don't know how to fix it.




Attached Files
File Type: zip PC-Fri_03_04_2016_101523_57.zip (801.8 KB, 16 views)
My System SpecsSystem Spec
.
04 Mar 2016   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Two BSODs, two are totally different.
Code:
BugCheck 1A, {411, fffff680001f7888, 87a0000196cfc884, effff680001f7889}

Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+6071 )

Followup:     MachineOwner
---------
Code:
BugCheck DE, {2, fffff8a0117116a0, fffff8a011079f51, 1501ec8c0}

Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+2c7a1 )

Followup:     MachineOwner
---------
Both the bugchecks are memory related issue. It is not necessarily a bad RAM; some other things may contribute in it.
But the first place to start troubleshooting is to test the RAM. Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest86+ for at least 8 consecutive passes.

If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.

Let us know the result. A camera snap of the memtest86+ screen before closing the program would be a great feedback.
My System SpecsSystem Spec
04 Mar 2016   #3
Sathle

Windows 7 Ultimate x64
 
 

I'm following the instructions, but its not conducting the test when the computer is booting up. It tells me to configure in the BIOS, and I think that's where I'm stuck because I don't know how to access that. There's no boot up option and my computer boots up in like 4 seconds so either I missed it.. or I'm not pressing the right keys. Is there a way I can access the BIOS through the command prompt or something? I tried looking some up, but they don't work.
My System SpecsSystem Spec
.

04 Mar 2016   #4
BorisTheAnimal

Windows 7 Home Premium
 
 

Hello Sathle.

Could you please tell us your motherboard make and model?
My System SpecsSystem Spec
04 Mar 2016   #5
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by BorisTheAnimal View Post
Hello Sathle.

Could you please tell us your motherboard make and model?
SystemManufacturer = Gigabyte Technology Co., Ltd.
SystemProductName = H97M-D3H
BiosVersion = F7
BiosReleaseDate = 08/03/2015
BiosMajorRelease = 4
BiosMinorRelease = 6
BiosVendor = American Megatrends Inc.
My System SpecsSystem Spec
04 Mar 2016   #6
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by Sathle View Post
I'm following the instructions, but its not conducting the test when the computer is booting up. It tells me to configure in the BIOS, and I think that's where I'm stuck because I don't know how to access that.
To enter into BIOS setup, you need to tap "Delete" key on the keyboard.

But changing the boot order in the BIOS is not a must. Better you use the Boot Menu Key (F12 for you) to guide the computer to boot from the installer.

BIOS Setup and Boot menu Key ....
Random BSOD how to fix?-1.jpg
Boot menu ....
Random BSOD how to fix?-2.jpg
When you are on the Boot Menu, use the scroll keys to select the device (CD/USB containing memtest86+) to boot from.


My System SpecsSystem Spec
04 Mar 2016   #7
Sathle

Windows 7 Ultimate x64
 
 

Ok, I'll give that a try. Thanks for the help btw!
My System SpecsSystem Spec
04 Mar 2016   #8
Sathle

Windows 7 Ultimate x64
 
 

Ok I got it to run the test. It's doing that now, do I wait for when the bottom right where it says pass and errors for pass to be 8? and then exit? It turned out that restarting doesn't bring up the boot menu. Realized I had to shutdown before starting it back up. It does look like it will take awhile, like the instructions said.
My System SpecsSystem Spec
05 Mar 2016   #9
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

If it starts showing errors/red lines, take a camera snap and close the program.
Look at these three places ....
Random BSOD how to fix?-2016-03-05_152357.jpg
Yes, 8 passes will take a long time to be completed. You need to have patience.


My System SpecsSystem Spec
05 Mar 2016   #10
Sathle

Windows 7 Ultimate x64
 
 

There aren't any errors after 8 passes, I will upload a picture this afternoon.
My System SpecsSystem Spec
Reply

 Random BSOD how to fix?




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Random BSOD after start and Random stuck on windows logo screen
Heyy.. So yesterday due to a sudden power outage (happens allot here), my windows started behaving erratically. First when the power came on my windows 7 ultimate 64 bit, was stuck on windows logo. i waited for about 20 mins and it was still stuck. The HDD read activity light on my casing was...
BSOD Help and Support
Random BSOD problems in the past 2 days. Random errors at random times
Three days ago my water cooling failed (got up to 77C while gaming is when I noticed the problem as my CPU should not go over 62C). I decided to install an aftermarket heatsink instead of a new water cooling system ,and add a few more fans just to make sure my whole motherboard was getting plenty...
BSOD Help and Support
BSOD at seemingly random times, memory dump blaming random drivers
I've been plagued by odd problems since making this custom build about a month ago, but the latest is the increasing frequency of BSODs. They never occur at load (gaming with high end specs), but often occur at shutdown (forcing a restart before I can then actually shut down). I normally boot into...
BSOD Help and Support
Random BSOD at random moments on Toshiba L500 laptop; graphics card?
My GF has had a Toshiba L500 laptop for 4 years now. It's a great model and it worked well...till now. It started about two weeks ago, with 1 blue screen every 1-2 days. I haven't reinstalled her windows for about a year, so i figured that was the problem. Four days ago it started blue...
BSOD Help and Support
Random BSOD with random error code at random moment
Hello Ok now i'm out of solution so i come here hoping that someone could help me I always had bsod hapening randomly but not like the this week I got 2 bsod/day when i'm playing, when i'm staring at my monitor or even when i'm sleeping with random error code like 0x1e, 0x24, 0x3b, 0x4a or 0xa...
BSOD Help and Support
BSOD doing random things (Google Chrome, minecraft, random times)
I have finally had it up to here with the BSODs, so I really need help. I ran a windows memtest and it detected no errors. I just finished updating to SP1 with pretty much most updates too. The BSODs I get the most are: Driver IRQL not less or Equal System Service Exception and these two I...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 15:52.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App