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Windows 7: BSOD - Compaq Presario CQ43 Notebook

05 Mar 2016   #1
se7enGawd

Windows 7 Home Premium 64bit
 
 
BSOD - Compaq Presario CQ43 Notebook

Hi All,

Discovered the forum whilst troubleshooting a BSOD i keep getting on my notebook.

I don't have any specifics other than the dump file attached as this is a shared notebook and all users get the bsod which then requires a manual power cycle to log back on.

I have run the hp diagnostics utility using F2 at startup and all tests passed.

All assistance is much appreciated.

Cheers.




Attached Files
File Type: zip SHAZ-HP-Tue_08_03_2016_194730_61.zip (504.9 KB, 2 views)
My System SpecsSystem Spec
.
06 Mar 2016   #2
axe0

Windows 10 Pro
 
 

Please run the tool again, there are many files missing.
My System SpecsSystem Spec
08 Mar 2016   #3
se7enGawd

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by axe0 View Post
Please run the tool again, there are many files missing.
new attachment uploaded. Thank you.
My System SpecsSystem Spec
.

08 Mar 2016   #4
axe0

Windows 10 Pro
 
 

Still files missing + remove all illegal activated programs, no support may be provided until all illegal activations have been removed.
My System SpecsSystem Spec
08 Mar 2016   #5
se7enGawd

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by axe0 View Post
Still files missing + remove all illegal activated programs, no support may be provided until all illegal activations have been removed.
i followed the steps in this topic twice so i don't know how there is missing files? Also there is nothing illegal on there. Could my operating system be corrupt if the tool is not collecting the data that you are looking for?
My System SpecsSystem Spec
08 Mar 2016   #6
axe0

Windows 10 Pro
 
 

Quote:
Also there is nothing illegal on there
Code:
127.0.0.1 activate.adobe.com
My System SpecsSystem Spec
08 Mar 2016   #7
BorisTheAnimal

Windows 7 Home Premium
 
 

Well if the tool can't give us the files then please upload a picture of this:

Windows key -> right click "my computer" -> select "properties"

Cheers, Boris
My System SpecsSystem Spec
Reply

 BSOD - Compaq Presario CQ43 Notebook




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