Service registration is missing or corrupt

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  1. Zach1928
    Posts : 89
    Windows 7 Home Premium 64bit
       New #1

    Service registration is missing or corrupt


    I just installed Windows 7 Pro alongside windows 10 yesterday and I've been battling with the update service. At one point I shut down the machine and it "installed" 198 updates and proceeded to roll them all back. The MS windows update diagnostic is never able to fix it and I ran the system file checker with no success. I saw Some have success after updating Intel RST so I did that which didn't help (only updates to 12.x).
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  3. torchwood
    Posts : 7,107
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       New #2

    install KB971033, then run the MGAdiag tool, see link and post the results
    http://go.microsoft.com/fwlink/?LinkID=52012
    Nice catch on inte:)l, that does cause that type of failure

    Roy
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  4. Zach1928
    Posts : 89
    Windows 7 Home Premium 64bit
    Thread Starter
       New #3

    The results of the WGDiag tool are in the screenshot. I presume everything is fine with that as I downloaded this version of windows through my university's Dreamspark license and I did activate it. As for the KB971033, all that does is "Searching for updates on this computer" and so far hasn't popped up with anything. I attempted to delete the cached updates previously following https://www.404techsupport.com/2013/...in-windows-78/ and now I get error 800F0902 in the windows update.
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  6. torchwood
    Posts : 7,107
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       New #4

    Zach,
    i need the whole of that report, suspect kms server problem from what you said.

    Roy
      My Computer
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  7. Zach1928
    Posts : 89
    Windows 7 Home Premium 64bit
    Thread Starter
       New #5

    Attachment 383184
    torchwood said:
    Zach,
    i need the whole of that report, suspect kms server problem from what you said.

    Roy
    Thanks for your help Roy. I think I captured all of the output in this text file, but I zipped one of the cab files that the WGdiag creates.
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  8. torchwood
    Posts : 7,107
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       New #6

    Zach,
    thats the wrong one,
    follow this link.
    Windows Genuine and Activation Issue Posting Instructions

    Another thought thou you cant use the same product key for both 7 & 10

    Roy
      My Computer
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  10. Zach1928
    Posts : 89
    Windows 7 Home Premium 64bit
    Thread Starter
       New #7

    Sorry about that. Also the product keys are different, in fact the windows 10 install was an upgrade to windows 8.1.

    Code:
    Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-9D6T3-D9TX9-RDDVX
Windows Product Key Hash: TsBb1OkntOYq3O6Af67ccBNztIY=
Windows Product ID: 00371-702-6870106-06791
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {4205E443-B4D3-45C1-871B-0FD517352E44}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_rtm.101119-1850
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{4205E443-B4D3-45C1-871B-0FD517352E44}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-RDDVX</PKey><PID>00371-702-6870106-06791</PID><PIDType>5</PIDType><SID>S-1-5-21-3100809170-1948094347-1675474061</SID><SYSTEM><Manufacturer>Dell Inc.         </Manufacturer><Model>Dell System XPS L502X</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.         </Manufacturer><Version>A12</Version><SMBIOSVersion major="2" minor="6"/><Date>20120907000000.000000+000</Date></BIOS><HWID>A7A43B07018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>US Mountain Standard Time(GMT-07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>QA09   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: c1e88de3-96c4-4563-ad7d-775f65b1e670
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00212-702-687010-00-1033-7601.0000-0682016
Installation ID: 011142080531671802520276932992036855430051332063565552
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: RDDVX
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 3/9/2016 1:17:24 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: LgAAAAEAAQABAAIAAAABAAAAAgABAAEAonayW8itiOpqr3SIROkm1JKcHGkucw==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name	OEMID Value	OEMTableID Value
  APIC			DELL  		QA09   
  FACP			DELL  		QA09   
  HPET			DELL  		QA09   
  MCFG			DELL  		QA09   
  SLIC			DELL  		QA09   
  SSDT			DELL  		PtidDevc
  ASF!			DELL  		QA09   
  SSDT			DELL  		PtidDevc
  SSDT			DELL  		PtidDevc
  SSDT			DELL  		PtidDevc
  UEFI			DELL  		QA09   
  UEFI			DELL  		QA09   
  DMAR			INTEL 		SNB 
  UEFI			DELL  		QA09
      My Computer
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  11. torchwood
    Posts : 7,107
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       New #8

    Hi Zach,
    Its only partially registered

    You've tried D/L for KB971033 is it still hanging? the quick and easy fix

    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional

    please follow this link and activate on-line
    youll need your full 25 digit code

    Genuine Microsoft Software
    its easier on IE

    rerun the tool and if the errors are gone you should be up and running

    Roy
      My Computer
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  12. Zach1928
    Posts : 89
    Windows 7 Home Premium 64bit
    Thread Starter
       New #9

    Hi Roy,

    I gave that a run and it came back with the green banner saying it is Genuine. I re-ran MGADiag and it cam back with the same error. I clicked "enter a new product key" in the Computer properties and used the same key and it came back saying it was good to go but still no luck... I just got another Activation key through Dreamspark for a debug build of W7 Pro and punched that key in which it accepted so now I'm trying the update check again. Also I tried to redownload that KB971033 and now it runs and says it's already installed on the machine.

    Code:
    Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-9D6T3-D9TX9-RDDVX
Windows Product Key Hash: TsBb1OkntOYq3O6Af67ccBNztIY=
Windows Product ID: 00371-702-6870106-06791
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {4205E443-B4D3-45C1-871B-0FD517352E44}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130828-1532
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{4205E443-B4D3-45C1-871B-0FD517352E44}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-RDDVX</PKey><PID>00371-702-6870106-06791</PID><PIDType>5</PIDType><SID>S-1-5-21-3100809170-1948094347-1675474061</SID><SYSTEM><Manufacturer>Dell Inc.         </Manufacturer><Model>Dell System XPS L502X</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.         </Manufacturer><Version>A12</Version><SMBIOSVersion major="2" minor="6"/><Date>20120907000000.000000+000</Date></BIOS><HWID>A7A43B07018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>US Mountain Standard Time(GMT-07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>QA09   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: c1e88de3-96c4-4563-ad7d-775f65b1e670
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00212-702-687010-00-1033-7601.0000-0692016
Installation ID: 011142080531671802520276932992036855430051332063565552
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: RDDVX
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 3/9/2016 3:11:10 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 3:9:2016 15:06
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: LgAAAAEAAQABAAIAAAABAAAAAgABAAEAonayW8itiOpqr3SIROkm1JKcHGkucw==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name	OEMID Value	OEMTableID Value
  APIC			DELL  		QA09   
  FACP			DELL  		QA09   
  HPET			DELL  		QA09   
  MCFG			DELL  		QA09   
  SLIC			DELL  		QA09   
  SSDT			DELL  		PtidDevc
  ASF!			DELL  		QA09   
  SSDT			DELL  		PtidDevc
  SSDT			DELL  		PtidDevc
  SSDT			DELL  		PtidDevc
  UEFI			DELL  		QA09   
  UEFI			DELL  		QA09   
  DMAR			INTEL 		SNB 
  UEFI			DELL  		QA09
      My Computer
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  13. torchwood
    Posts : 7,107
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       New #10

    dreamspark


    Hi Zack,
    I been lookin dreamspark up and from what little i can gather
    Dont you >> have << to download everything via them including the OS, thats why i mentioned the KMS server activation route, as opposed to directly to MS which is what yours is doing
    Have a chat with your Dreamspark IT people they should be able to confirm it.
    On another note according to wikipedia w7 pro only available on the premium package..

    Be intrigued as to what they say keep me updated please.

    Roy
      My Computer
    Quote Quote

 
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