BSOD with increasing freq, 0124

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  1. Posts : 11
    Windows 7 professional 64bit sp 1
       #1

    BSOD with increasing freq, 0124


    Hello, I hope someone can help me with this.

    I have a 2-3 yr old homebuilt system that has been largely error free til now. I am receiving BSOD's with increasing frequency. I have tried to trouble shoot it, but alas, no dice.

    I received this:

    STOP! 0x00000124 (0x0000000000000000
    0xFFFFFA800F467028
    0x00000000BF800000
    0x0000000000000114

    and upon restarting got a detailed notice after another BSOD of

    BCCode 124
    BCP1 0000000000000000
    BCP2 FFFFFA800F45Do28
    BCP3 00000000BF800000
    BCP4 0000000000000014

    I have done the MS memory check with no reported problems. I have not downloaded memtest because I''m not sure the PC will stay on long enough. Ckdisk was fine this AM on the SDD and the HDD.

    BIOS is original F8 and never overclocked. I haven't messed with it since build. It has the PU temp at 53 and system temp at 34. V Core at 1.104v and Dram V at 1.536 which from my research is in line with spec.


    Research showed heat might be a problem, so I downloaded a core temp monitor, it had a max of 60 noted, but usually at 35 at idle. I have removed old paste, re-installed cooler, which is stock. All cables removed and reinserted, both memory sticks removed and replaced. All fans cleaned, and truly, dirt was minimal in the case.

    I did a system restore as far back as I was able, no help.

    I removed the only new program I had installed, a USB control program recommended by HP to make my printer be able to plug into the router to serve all users in the house. I have uninstalled that program, with no change.

    Any ideas? I sure would appreciate some help. I have attached the dump file.Attachment 383218
    Last edited by essobee33034; 22 Mar 2016 at 10:49.
      My Computer


  2. Posts : 7,050
    Windows 10 Pro
       #2

    From all the crashes, there is just a single dump. A single dump isn't enough for proper analysis
    If you are using a program like Ccleaner stop using it while troubleshooting.
    This because programs like Ccleaner remove dump files that are needed to troubleshoot.
    Or configure Ccleaner to not remove dump files:





    STOP 0x124 Troubleshooting

    Read carefully before proceeding.



       Warning
    If you're overclocking your system, revert back to stock clocks now.

       Note
    Test the system once the overclock is removed before continuing with the steps outlined below.


    Part One: CPU Stress Test
    Part Two: MemTest86+ RAM Diagnostic
    Part Three: Hard Drive Diagnostics
    Part Four: GPU Stress Test




    ONE

     CPU TEST


    Run Prime95 and/or IntelBurnTest to stress test your CPU. Prime95 - Stress Test Your CPU - Windows 10 Forums & CPU - Stress Test Using IntelBurnTest

       Warning
    Your CPU temperatures will rise quickly while under this stress test. Keep a keen eye on them and abort the test if overheating occurs.





    TWO

     RAM TEST


    Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 7 Help Forums

       Note


    MemTest86+ needs to be run for at least 8 passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.





    THREE

     HDD TEST


    Run SeaTools to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use - Windows 7 Help Forums
    Run following tests
    1. Short Drive Self Test
    2. Short generic
    3. Long generic

    If the short generic fails, no need for the long generic.
       Note
    Do not run SeaTools on an SSD as the results will be invalid.


    Run chkdsk
    Disk Check - Windows 7 Help Forums

    Run HDTune to
    • scan for errors, no quick scan but full scan
    • check the health,
    • benchmark.

    It may take some time, but please take the time you need to perform it properly.
    Let me know what the results are
    • of the error scan,
    • make a screenshot of the health of every hard drive and post the screenshots,
    • post screenshots with the benchmark of the
      • transfer rate,
      • access time,
      • burst rate,
      • cpu usage.





    FOUR

     GPU TEST


    Run Furmark to stress test your GPU. FurMark - GPU Stress Test - Windows 7 Help Forums

       Note
    Run Furmark for around 30 minutes.

       Warning
    Your GPU temperatures will rise quickly while Furmark is running. Keep a keen eye on them and abort the test if overheating occurs.
      My Computer


  3. Posts : 11
    Windows 7 professional 64bit sp 1
    Thread Starter
       #3

    Thanks for that. I will close ccleaner and perform what parts of the other instructions I am able. Unfortunately if I try to do much, even in safe mode, it closes down with another blue screen. I can barely open a web page.
      My Computer


  4. Posts : 7,050
    Windows 10 Pro
       #4

    Unfortunately if I try to do much, even in safe mode, it closes down with another blue screen
    The basic definition of the 0x124 crash = hardware crash.
    I recommend to start with the hard drive and memory tests, because they both can be performed in DOS.
    Is your SSD firmware up to date?
      My Computer


  5. Posts : 11
    Windows 7 professional 64bit sp 1
    Thread Starter
       #5

    I have relied on automatic updates, and when I first had problems and the pc was more stable, I was able to check that all drivers were up to date using the MS tool. I understand there are others that may be better, but I did not see that until I researched the problem more thoroughly. I did the memory test that comes up as part of the repair menu upon restart after a crash. It had no problems on the basic settings but only took about 40 minutes. I then, later, when the computer was less stable, I tested the ram again on the advanced setting and it only got 20 percent through before another BSOD presented. I also did a checkdisk on the SSD and the HDD which revealed no problems.
      My Computer


  6. Posts : 11
    Windows 7 professional 64bit sp 1
    Thread Starter
       #6

    I really appreciate the help. I will do more tonight when back home with the machine. Hopefully back with more data later.
      My Computer


  7. Posts : 7,050
    Windows 10 Pro
       #7

    MemTest86+ cannot be completed within a few hours with your amount of memory and certainly cannot show a BSOD, please follow my suggestions carefully
      My Computer


  8. Posts : 11
    Windows 7 professional 64bit sp 1
    Thread Starter
       #8

    Will do. I plan on letting it run overnight.
      My Computer


  9. Posts : 11
    Windows 7 professional 64bit sp 1
    Thread Starter
       #9

    I don't know if it is diagnostic or not, but when I tried to run memtest86x I could get through the menu and set it to check all cpu's and all of the tests, but when I started the test it would freeze almost immediately. After 2 hrs it remained frozen. I could not even hit esc to get back to the test parameter screen.
      My Computer


  10. Posts : 7,050
    Windows 10 Pro
       #10

    It is a diagnostic test, but we usually lay off of the settings.
      My Computer


 
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