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Windows 7: Random BSOD caused by atikmdag.sys , dxgkrnl.sys , dxgmms1.sys

12 Mar 2016   #1
raj256

Microsoft Windows 7 Home Premium 64-bit 7600 Multiprocessor Free
 
 
Random BSOD caused by atikmdag.sys , dxgkrnl.sys , dxgmms1.sys

Hello! Need help, my windows 7 64 bit laptop has been facing random BSOD - sometimes it happens within 5 mins and other times it happens after couple of hours.

I used BlueScreenView software (by NirSoft) to get the crash dumps and it indicates that crash is predominantly caused by atikmdag.sys , dxgkrnl.sys , dxgmms1.sys .

I've used the DM Log Collector tool and have uploaded the output here for reference.

Also I've added my system specs to my profile here. I had factory reset my laptop around 3 weeks ago to resolve this issue, after that system worked fine for 2 weeks but BSOD has started again.

Would appreciate any help to resolve this issue. Thanks.




Attached Files
File Type: zip Raj256PC-12-03-2016_193610_76.zip (908.0 KB, 1 views)
My System SpecsSystem Spec
.
13 Mar 2016   #2
axe0

Windows 10 Pro
 
 

Start with updating Windows, you're running Windows 7 7600 while most others are running Windows 7 7601 (service pack installed) with a few 100 hotfixes installed.
Updating Windows improves stability & performance and fixes problems like bluescreens and security issues.
Code:
OS Version:                6.1.7600 N/A Build 7600
My System SpecsSystem Spec
13 Mar 2016   #3
raj256

Microsoft Windows 7 Home Premium 64-bit 7600 Multiprocessor Free
 
 

Quote   Quote: Originally Posted by axe0 View Post
Start with updating Windows, you're running Windows 7 7600 while most others are running Windows 7 7601 (service pack installed) with a few 100 hotfixes installed.
Updating Windows improves stability & performance and fixes problems like bluescreens and security issues.
Code:
OS Version:                6.1.7600 N/A Build 7600
Okay, thanks will try this and post the result here. Fingers crossed!
My System SpecsSystem Spec
.

15 Apr 2016   #4
raj256

Microsoft Windows 7 Home Premium 64-bit 7600 Multiprocessor Free
 
 

Hello, as suggested by axe0, I updated my windows and now I'm also running Windows 7 7601 but still facing the same issue.

Appreciate any other suggestions to resolve this issue. Thanks.
My System SpecsSystem Spec
15 Apr 2016   #5
axe0

Windows 10 Pro
 
 

Blue Screen of Death (BSOD) Posting Instructions

We can't help in the matter without additional logs provided.
My System SpecsSystem Spec
Reply

 Random BSOD caused by atikmdag.sys , dxgkrnl.sys , dxgmms1.sys




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