Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD after turning my PC when it was shutdown

14 Mar 2016   #1
harkoslav

Windows 7 Professional x64
 
 
BSOD after turning my PC when it was shutdown

Hello,

my computer started getting BSOD (thread_stuck_in_device_driver) after recovering from sleep mode (I was using windows 10 back then). I tried reinstalling all kinds of drivers but without any help, my computer couldn't boot after shutdown, I would get BSOD, but after restart it booted normally. I started thinking that my GPU is faulty, but yesterday I went to my friend's, and we tried my GPU on his PC, (Windows 7 x64) with Catalyst drivers 14.9, and everything worked perfectly. So today I formatted my disk, made fresh Windows 7 install, installed all my motherboard drivers, and lastly Catalyst drivers 14.9, shutdown my computer and got BSOD just like on Windows 10. I also tried MEMTEST and it ran for 10 passes without errors, my PSU is year old so it should be good (Corsair tx 650), so I don't know what's wrong with my computer.




Attached Files
File Type: zip HARKO-PC-pon_14_03_2016__172624,20.zip (229.0 KB, 1 views)
My System SpecsSystem Spec
.
14 Mar 2016   #2
axe0

Windows 10 Pro
 
 

It is a 0x116 what means the graphics drivers didn't respond, your graphics drivers are very old.
I recommend to cleanly update the AMD drivers
Please uninstall everything of AMD using Display Driver Uninstaller and install new drivers from AMD. Be sure to ONLY install the drivers by following below tutorial
AMD Graphics Drivers - Install Without Catalyst Install Manager
Also make sure to update your installation by visiting Windows Update.
Code:
1: kd> lmvm atikmpag
Browse full module list
start             end                 module name
fffff880`03af9000 fffff880`03b8b000   atikmpag T (no symbols)           
    Loaded symbol image file: atikmpag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmpag.sys
    Image name: atikmpag.sys
    Browse all global symbols  functions  data
    Timestamp:        Mon Sep 15 23:59:06 2014 (5417612A)
    CheckSum:         000964D0
    ImageSize:        00092000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
My System SpecsSystem Spec
14 Mar 2016   #3
harkoslav

Windows 7 Professional x64
 
 

I think problem lays somewhere else, not drivers only. It's worth saying that I also updated my motherboard BIOS to the latest version, but today I tried installing 2 drivers by the given instructions in your previous post. The exact same thing happened when turning my computer on from shutdown. Everything is up to date, but somehow it doesn't work ( same thing was on Windows 10, all updates were installed ).

Here's new file.


Attached Files
File Type: zip HARKO-PC-uto_15_03_2016___00604,99.zip (356.0 KB, 1 views)
My System SpecsSystem Spec
.

15 Mar 2016   #4
axe0

Windows 10 Pro
 
 

Quote:
Also make sure to update your installation by visiting Windows Update.
I'll repeat this, you are missing a lot of updates, most others have a few 100 hotfixes installed.
Code:
Hotfix(s):                 2 Hotfix(s) Installed.
My System SpecsSystem Spec
15 Mar 2016   #5
harkoslav

Windows 7 Professional x64
 
 

So I clicked on check for updates in control panel, left my computer for 8 hours, and it's still checking for it, no progress at all. I don't know if I'm doomed or something but seems like every possible thing that could go wrong, went wrong.

But to be honest, even if all updates were installed, I'm 99% sure that BSOD problem would not be solved as I was running windows 10 two days ago, which had all updates installed, and everything was 100% up to date but BSOD was still there.

Should I leave my computer to "check for updates" for some more time, even though it seems like nothing will happen, or is there any other thing that might be worth checking because I really think updates are not the issue, as seen on Windows 10.

Thanks
My System SpecsSystem Spec
15 Mar 2016   #6
axe0

Windows 10 Pro
 
 




BSOD after turning my PC when it was shutdown Diagnostics Test BSOD after turning my PC when it was shutdown
 System File Check

Please try following:
  • Open an admin command prompt
  • Copy/paste "sfc/scannow" (without quotes) and press enter
  • When it finished reboot your system
  • Open again an admin command prompt
  • Enter sfc/scannow again
If sfc/scannow says "Windows Resource Protection found corrupt files but was unable to fix some of them" after the second SFC, please upload the cbs.log file located at {windows partition}\Windows\Logs\CBS\, if the file is too large try a 3rd party uploader like dropbox, onedrive, google drive, mediafire etc.
System File Check(SFC a.k.a. Windows Resource Protection) needs to have your system rebooted in order for sfc to try to fix the problems that it finds.
My System SpecsSystem Spec
15 Mar 2016   #7
harkoslav

Windows 7 Professional x64
 
 

I ran sfc for the first time, and it said: "Windows resource Protection did not find any integrity violations."
I rebooted, ran it once again, and got the same message: "Windows resource Protection did not find any integrity violations."
My System SpecsSystem Spec
15 Mar 2016   #8
axe0

Windows 10 Pro
 
 

Please check http://www.sevenforums.com/windows-updates-activation/ to see if the Windows Update people can have a look at it, and read Windows Update Posting Instructions
My System SpecsSystem Spec
15 Mar 2016   #9
harkoslav

Windows 7 Professional x64
 
 

I kinda lost it so I formated my disk once again, and installed fresh Windows 10. Made all the updates (checking for updates does not take the whole eternity like in win7 lol), and updated my gpu drivers. During that process my computer restarted several times, and booted successfuly every time. I tried to shut it down, once I turn it back on, got the BSOD (THREAD_STUCK_IN_DEVICE_DRIVER). So I guess I'll post my BSOD dump file to Windows 10 forums.

Thanks for the help.
My System SpecsSystem Spec
16 Mar 2016   #10
axe0

Windows 10 Pro
 
 

1 problem with installing Windows 10, Gigabyte doesn't provide drivers for your motherboard after Windows 7. That'll garanteed bring problems for your system.
My System SpecsSystem Spec
Reply

 BSOD after turning my PC when it was shutdown




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Unexpected Shutdown especially when turning on games
My computer randomly shuts down and reboots by itself. It's usually unpredictable but inevitable if I turn on a video game. I don't see any BSOD errors but just to be sure I decided to follow the instructions here and post. I hope someone can help me find the reason behind the shutdowns. I'm...
General Discussion
When turning off computer & turning it back on again screen is blank
Here is the issue, when my computer goes to sleep after it's on for a while when I move the mouse to get the screen back up it shows the backround no icons or anything to click. Same if I turn it off and turn it back on. I have to turn it off and on many times then go to safe mode and shut down...
General Discussion
BSOD as computer shutdown, turns on after shutdown
I have shutdown correctly, but I get BSOD and then it shutdowns, but then it turns on again.
BSOD Help and Support
BSOD after shutdown, error 0x00000d1, shutdown not complete
Hi guys, I have a problem :cry:, from a few days now I have these BSOD, and could not imagine why, can't remember if I installed anything wrong. Maybe you can help i will attach the archive so I hope it will work. I tried to uninstall the video driver, didn't help. error is Bug Check...
BSOD Help and Support
Computer Turning Itself Back On Almost Immediately After Shutdown
This doesn't happen all the time but it does happen more than I would like it to. Sometimes after I shutdown my PC via the start button. It will turn itself back on after about 2-3 seconds. This is very annoying and I was wondering it anyone else had this issue or if anyone has even heard of this...
General Discussion
Turning off "Force Shutdown"?
Hi. I have a Dell Desktop running Windows 7, 64 bit. I usually run Mozilla Firefox each time I use my computer. When I shut down my computer, I do so without closing Firefox because I want to be able to quickly re-access the open browsers when I later restart my computer and Mozilla Firefox. ...
General Discussion


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 15:45.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App