BSoD, memory dump failed


  1. Posts : 38
    Seven Professional x64
       #1

    [Updated] BSoD at random times


    Hello,

    These days, I get BSoD in strange conditions: during startup, or during use, no pattern could be found.

    The thing is, the memory dumps could not be written properly, which for me suggests trouble at the disk I/O level.
    chkdsk has been run on startup and completed successfully.

    How to investigate?

    [EDIT]
    Another BSoD with, this time, a successful dump!

    The attached archive has been changed for the most recent data.
    Last edited by Berbe; 17 Mar 2016 at 16:52. Reason: Changed title
      My Computer


  2. Posts : 7,050
    Windows 10 Pro
       #2

    As usual with the 0xF4, Input Output errors.



    Diagnostics Test

     HDD TEST


    Run SeaTools to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use - Windows 7 Help Forums
    Run following tests
    1. Short Drive Self Test
    2. Short generic
    3. Long generic

    If the short generic fails, no need for the long generic.

       Note
    Do not run SeaTools on an SSD as the results will be invalid.


    Run chkdsk
    Disk Check - Windows 7 Help Forums

    Run HDTune to
    • scan for errors, no quick scan but full scan
    • check the health,
    • benchmark.

    It may take some time, but please take the time you need to perform it properly.
    Let me know what the results are
    • of the error scan,
    • make a screenshot of the health of every hard drive and post the screenshots,
    • post screenshots with the benchmark of the
      • transfer rate,
      • access time,
      • burst rate,
      • cpu usage.

    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    CRITICAL_OBJECT_TERMINATION (f4)
    A process or thread crucial to system operation has unexpectedly exited or been
    terminated.
    Several processes and threads are necessary for the operation of the
    system; when they are terminated (for any reason), the system can no
    longer function.
    Arguments:
    Arg1: 0000000000000003, Process
    Arg2: fffffa8011486b10, Terminating object
    Arg3: fffffa8011486df0, Process image file name
    Arg4: fffff8000358e6d0, Explanatory message (ascii)
    
    Debugging Details:
    ------------------
    
    ETW minidump data unavailable
    
    SYSTEM_SKU:  ASUS-NotebookSKU
    
    SYSTEM_VERSION:  1.0       
    
    BIOS_DATE:  07/17/2014
    
    BASEBOARD_PRODUCT:  G750JM
    
    BASEBOARD_VERSION:  1.0       
    
    BUGCHECK_P1: 3
    
    BUGCHECK_P2: fffffa8011486b10
    
    BUGCHECK_P3: fffffa8011486df0
    
    BUGCHECK_P4: fffff8000358e6d0
    
    PROCESS_OBJECT: fffffa8011486b10
    
    IMAGE_NAME:  csrss.exe
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  0
    
    MODULE_NAME: csrss
    
    FAULTING_MODULE: 0000000000000000 
    
    PROCESS_NAME:  csrss.exe
    
    EXCEPTION_CODE: (NTSTATUS) 0xc0000006 - The instruction at 0x%p referenced memory at 0x%p. The required data was not placed into memory because of an I/O error status of 0x%x.
    
    BUGCHECK_STR:  0xF4_IOERR
    
    CPU_COUNT: 8
    
    CPU_MHZ: 95a
    
    CPU_VENDOR:  GenuineIntel
    
    CPU_FAMILY: 6
    
    CPU_MODEL: 3c
    
    CPU_STEPPING: 3
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    
    CURRENT_IRQL:  0
    
    ANALYSIS_VERSION: 10.0.10240.9 amd64fre
    
    STACK_TEXT:  
    fffff880`059e79c8 fffff800`0361d082 : 00000000`000000f4 00000000`00000003 fffffa80`11486b10 fffffa80`11486df0 : nt!KeBugCheckEx
    fffff880`059e79d0 fffff800`03542d7b : ffffffff`ffffffff fffffa80`10f15750 fffffa80`11486b10 fffffa80`11486b10 : nt!PspCatchCriticalBreak+0x92
    fffff880`059e7a10 fffff800`0353f904 : ffffffff`ffffffff 00000000`00000001 fffffa80`11486b10 00000000`00000008 : nt! ?? ::NNGAKEGL::`string'+0x29c66
    fffff880`059e7a60 fffff800`03285ed3 : fffffa80`11486b10 fffff880`c0000006 fffffa80`10f15750 fffffa80`12657060 : nt!NtTerminateProcess+0xf4
    fffff880`059e7ae0 00000000`76d5dc7a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
    00000000`01b1dd18 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x76d5dc7a
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_NAME:  MachineOwner
    
    IMAGE_VERSION:  
    
    FAILURE_BUCKET_ID:  X64_0xF4_IOERR_IMAGE_csrss.exe
    
    BUCKET_ID:  X64_0xF4_IOERR_IMAGE_csrss.exe
    
    PRIMARY_PROBLEM_CLASS:  X64_0xF4_IOERR_IMAGE_csrss.exe
    
    ANALYSIS_SOURCE:  KM
    
    FAILURE_ID_HASH_STRING:  km:x64_0xf4_ioerr_image_csrss.exe
    
    FAILURE_ID_HASH:  {183378f4-a174-8cab-8ad7-e5d860a58439}
    
    Followup:     MachineOwner
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 14:29.
Find Us