Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSoD on startup

20 Mar 2016   #1
crunchie

Windows 7 Pro 64bit
 
 
BSoD on startup

Hi.

Getting random BSoD's on my (relatively) new build.

Built this rig just after Christmas/early this year with all new parts (other than a second SSD that I have games installed on)

This second SSD is not always being recognised in BIOS at boot up. Now starting to wonder if that has something to do with the crashes.

SSD worked fine in previous system as the primary drive.

Sometimes when it IS recognised in BIOS, the game icon shortcuts do not load correctly and all that is there is the MS default icons. I then get a pop up the same as you would get when inserting a DVD or flash drive/memory stick, giving options as to what you want to do.

The BSoD's happen 100% of the time straight after boot up when everything has been loaded. On reboot, the PC runs great and will play games (Crysis3, BF3 etc.) with no issues.

Windows 7 Pro x64
Full retail version
2 months since first install

CPU < 4790K not OC'd
Memory < Corsair Vengeance Pro 9CL 1866 16Gb
Video Card < ASUS Strix GTX970
MotherBoard < MSI Z97 Gaming 3 BIOS 2.0A
Power Supply < Corsair HX750i

RAM was running at XMP speed initially, so I have tried running it with stock settings & still have the BSoD's,

If any more info is required, let me know.

Thank you.




Attached Files
File Type: zip STRIX970-Sun_20_03_2016_185410_43.zip (2.24 MB, 1 views)
My System SpecsSystem Spec
.
20 Mar 2016   #2
axe0

Windows 10 Pro
 
 

Please remove Bitdefender and use Microsoft Security Essentials as alternative while troubleshooting.
Bitdefender uninstall - Repairing or removing Bitdefender Free Edition
Microsoft Security Essentials - Microsoft Security Essentials - Microsoft Windows

Bitdefender is the cause of multiple crashes.
Code:
fffff880`0daeb708  fffff880`01185000Unable to load image avc3.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for avc3.sys
*** ERROR: Module load completed but symbols could not be loaded for avc3.sys
 avc3+0x6a000
My System SpecsSystem Spec
20 Mar 2016   #3
crunchie

Windows 7 Pro 64bit
 
 

Doing that now.

Had Bitdefender on my last build with no issues, hence why I have it now.

Hopefully it is that simple .

Just so you know, I am GMT + 8 hours and about to hit the sack.

Thanks for helping me out with this. Gets hard at my age trying to nut these things out, even though I try
My System SpecsSystem Spec
.

20 Mar 2016   #4
axe0

Windows 10 Pro
 
 

Quote:
Just so you know, I am GMT + 8 hours and about to hit the sack.
I know, saw it already
Let me know how it goes within a few days please. I think a few days at least should be enough to determine if the problem is gone or still persists.
My System SpecsSystem Spec
20 Mar 2016   #5
crunchie

Windows 7 Pro 64bit
 
 

No Worries .

Just something else I forgot to ask.

After a crash, sometimes some installed software would revert to previous settings. MBAM would say there has never been a scan on this PC. Origin client would put the default files path for saved games back. When starting Crysis3 I would get a message that an update was available, but there is nothing updated (hasn't been for a long time).

Could this be something to do with having an SSD instead of an HDD?

Thanks again.
My System SpecsSystem Spec
21 Mar 2016   #6
crunchie

Windows 7 Pro 64bit
 
 

Ok. crash yesterday morning and again this morning. Yesterday was immediately after boot. This morning I had the browser open and about to follow a link when it crashed.

Logs attached.


Attached Files
File Type: zip STRIX970-Tue_22_03_2016__45112_66.zip (2.38 MB, 1 views)
My System SpecsSystem Spec
21 Mar 2016   #7
axe0

Windows 10 Pro
 
 

Please remove all items from the startup except for security programs
How to remove items from startup - Windows 7 Help Forums
These programs could interfere with the boot process giving you trouble and increase the boot time.

Please make sure the SSD firmware is up to date and run following tests on the SSD for more information about the status of your SSD.



BSoD on startup Diagnostics Test BSoD on startup
 HDD TEST

Run chkdsk
Disk Check - Windows 7 Help Forums

Run HDTune to
  • scan for errors, no quick scan but full scan
  • check the health,
  • benchmark.
It may take some time, but please take the time you need to perform it properly.
Let me know what the results are
  • of the error scan,
  • make a screenshot of the health of every hard drive and post the screenshots,
  • post screenshots with the benchmark of the
    • transfer rate,
    • access time,
    • burst rate,
    • cpu usage.
My System SpecsSystem Spec
22 Mar 2016   #8
crunchie

Windows 7 Pro 64bit
 
 

Do you want the tests run on each drive?

Running them on the OS drive atm.

Just home from work
My System SpecsSystem Spec
22 Mar 2016   #9
axe0

Windows 10 Pro
 
 

For now only on the OS drive
My System SpecsSystem Spec
22 Mar 2016   #10
crunchie

Windows 7 Pro 64bit
 
 

Startup entries disabled.

Checkdisk came up with no problems on all drives.

Both SSD's look ok in HD Tune.


Attached Thumbnails
BSoD on startup-ssd-firmware.jpg  
Attached Images
BSoD on startup-ssd-hd-tune.jpg BSoD on startup-health.jpg BSoD on startup-error.jpg 
My System SpecsSystem Spec
Reply

 BSoD on startup




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
BSOD during windows startup; can't safe mode; startup repair can't fix
Consistent BSOD during Windows startup for both normal mode and safe mode. BSOD problem started shortly after buggy installations of Microsoft Visual C++ 2005 x64, Microsoft .Net Framework 1.1, and AMD Catalyst Drivers 13.9; and turning off Microsoft .Net Framework 3.5.1. Startup Repair is...
BSOD Help and Support
Brief BSOD on Startup, Startup Recovery Hangs
I have Win 7 Home and in the last couple of days I have been trying to do a backup onto an external drive. The problem comes in when I attempt to start my laptop so that I can begin the backup process, the screen flickers a BSOD, says startup failed and do I want to run Startup Recovery. If I say...
BSOD Help and Support
BSOD on startup, unknown error, startup repair running too long
As the title suggests, my Acer Aspire has been running startup repair for over 20 hours following a BSOD yesterday. I'm not sure if it's worth the wait so maybe you all can shed some light. Yesterday I was stressfully trying to search for something (using Chrome) and the website I was on froze;...
BSOD Help and Support
BSOD on Startup - Startup Reapir not working
On Startup, after POST, I get this BSOD: STOP: c000021a {Fatal System Error} The verification of a knownDLL failed. system process terminated unexpectedly with a status of 0xc000012f (0x00360bf0 0x00000000). The system has shut down. Upon Reboot, I am advised to go to the startup repair....
BSOD Help and Support
BSOD at startup, cant repair startup
i had a bsod 3 days ago with no reason when its at Welcome screen and my startup items are not loaded at all(all drivers programs etc.). i tried to reboot and my pc gone wild. it cant even see welcome screen cuz of bsods. also i am having black screens when booting up. sometimes its just freezes...
BSOD Help and Support
BSOD on startup , error 0x000000f4 . startup takes half an hour
so everything was fine when my laptop started to become very slow and i used to get the BSOD very often so i decided to recover the system to the initial state . i did that and everything was fine , then i updated the windows 7 service pack 1 and finished the installation and rebooted my computer ,...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 16:01.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App