Blue Screen playing Videogames BCcode 1000007e

bolosfura · 20 Mar 2016

Hello. I Recently started having several Blue Screen whiles playing videogames in my PC.
The system Specs are:

Motherboard: gigabyte ga-990-xa ud3
CPU: amd Fx 8350
RAM: 2x 4 GB kingston hyperX 1600
GPU: gigabyte gtx 970 g1
PSU: XFX 550w pro

The blue screens are pretty random: they can occur on just a few minutes since I start the game, or I can play for a entire hour without problem. sadly I don't know how to understand blue screen errors, so I upload the minidump and the XML in case someone here can assist, thanks!

https://dl.dropboxusercontent.com/u/...6-11481-01.dmp
https://dl.dropboxusercontent.com/u/...-0.sysdata.xml

also, I attached the Zip file requested by the forum rules.

**axe0** · 21 Mar 2016

Please uninstall everything of Nvidia using Display Driver Uninstaller and install new drivers from Nvidia. Be sure the clean install box is checked and only install the Graphics driver and the PhysX driver.
Attachment 383900

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000007E, {ffffffffc0000005, fffff88013dcbb74, fffff880086a0698, fffff8800869fef0}

Probably caused by : dxgmms1.sys ( dxgmms1!VidSchiAllocateDmaPacket+34 )

Followup:     MachineOwner

2: kd> lmvm nvlddmkm
Browse full module list
start             end                 module name
fffff880`13059000 fffff880`13c9c000   nvlddmkm   (deferred)             
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Browse all global symbols  functions  data
    Timestamp:        Tue Mar 08 06:45:32 2016 (56DE66FC)
    CheckSum:         00C010BC
    ImageSize:        00C43000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Please update your Creative drivers
Driver Reference Table - ctac32k.sys

Code:

ctac32k.sys Wed Jul 2 10:38:22 2008 (486B3E7E)

bolosfura · 21 Mar 2016

Done.

The Creative X-fi drivers were already the last one, but i re-installed them, just in case.

I let you know if any more Blue screens happen.

**axe0** · 21 Mar 2016

The drivers are not compatible with Windows 7, if there are no updates available at Creative the best would be to disable/remove the device.