BSoD, not booting to safe mode

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  1. ken2times
    Posts : 19
    win7, 64bit
       New #1

    BSoD, not booting to safe mode


    ken2times is online now Add to ken2times's Reputation Report Post
    BSoD, not booting to safe mode
    Hi all,

    First timer, everything was spot on this year, until the dreaded BSoD.

    Downloaded new Kaspersky - total security 2016, 2 days ago, started to bootup day after and......?
    Unable to boot in- ' windows manager ' unable to launch - 'startup repair ' 'startup cannot repair this computer automatically '

    Wireless mouse disables when I need to select option

    So contacted them, they sent me the download link to there rescue disk.

    Still unable to boot, but managed to save all my files, it looks like a clean install.
    But don't have a clue, not very technical.

    Can anyone assist please,
      My Computer
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  3. ken2times
    Posts : 19
    win7, 64bit
    Thread Starter
       New #2

    Tried changing my usb port,was using 3.0 now using 2.0 port for wireless mouse, it works, I am now able to boot from my installation disc, and select my option, I have selected, ' repair your computer '
    Then receive - system recovery options - ' use recovery tools that can help fix problems starting windows.'
    - I select my operating system on 'c ' drive and click load drivers ' - but it then asks me to- ' insert the installation media for the device'
    Unsure of next move?
    Last edited by ken2times; 22 Mar 2016 at 04:42. Reason: sentence check
      My Computer
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  4. axe0
    Posts : 7,050
    Windows 10 Pro
       New #3

    Hi ken2times,

    Welcome to the 7forums :)

    It would be appreciated if you could formulate your sentences more completely, this way I can understand you better :)

    I have a question for you, do you see the OS driver in the boot options?
    It sounds to me like your MBR (Master Boot Record) is damaged.
    NOTE: MBR is a wild guess, but I mentioned it because it is frequently used, if you don't have MBR please let me know
    MBR - Restore Windows 7 Master Boot Record
      My Computer
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  6. ken2times
    Posts : 19
    win7, 64bit
    Thread Starter
       New #4

    Hi axe0,
    Thanks for replying.

    Yes I apologize for my poor sentencing, must improve.

    Not very technical, this is what I see-

    Advanced boot options-
    Safe mode
    Safe mode with networking
    Safe mode with command prompt
    Enable boot logging
    Enable low resolution video
    Last known good configuration
    Directory services restore mode
    Debugging mode
    Disable automatic restart on system failure
    Disable driver signature enforcement
    Start windows normally

    How do I find out if I have MBR?
      My Computer
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  7. ken2times
    Posts : 19
    win7, 64bit
    Thread Starter
       New #5

    Hi axe0,


    Just run bootrec.exe/fixmbr

    And bootrec.exe/fixboot

    In command prompt, both say successfully completed.

    What should I do next?
      My Computer
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  8. axe0
    Posts : 7,050
    Windows 10 Pro
       New #6

    To find out about it you should at least get access to command prompt

    - Last known good configuration
    Have you tried this option?

    Btw, what BSOD code do you get?
    Please make a photo of it if you don't know, it would help troubleshooting.
      My Computer
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  10. ken2times
    Posts : 19
    win7, 64bit
    Thread Starter
       New #7

    Tried,

    Last known good configuration -- this goes straight to BSoD, it only flashes on for half a second, then off again, too quick to note the error code?
      My Computer
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  11. axe0
    Posts : 7,050
    Windows 10 Pro
       New #8

    What are your system specs so far you know?
      My Computer
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  12. ken2times
    Posts : 19
    win7, 64bit
    Thread Starter
       New #9

    Win7

    64bit


    Asus p9x79 motherboard

    Intel i7 3820 processor

    Asus GT620 Graphics card

    16GB Corsair memory
    Last edited by ken2times; 22 Mar 2016 at 15:31. Reason: adding text
      My Computer
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  13. axe0
    Posts : 7,050
    Windows 10 Pro
       New #10

    What hard drive(s) do you have?
      My Computer
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