BSOD with HPE-257C desktop / DirectX / ATI Radon 5570


  1. aspangle
    Posts : 1
    Windows 7 X64
       New #1

    BSOD with HPE-257C desktop / DirectX / ATI Radon 5570


    Intermittent BSOD while using the computer. I have ran MEM checks and updated the ATI RADON 5570 to latest drivers\software. The BOSD's seem to be caused by Directx maybe? All up to date with MS patched and Norton 360 AV is all up to date.

    I am getting frustrated with the BSOD's. I purchased a new video that I will install in the next week or so to eliminate that as the root cause.

    Any help would be appreciated.
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  3. BorisTheAnimal
    Posts : 1,436
    Windows 7 Home Premium
       New #2

    Hello aspangle and welcome to 7forums! :)

    Please re-run the DM-log collector, many important files are missing!

    Edit: did you run the tool as administrator?

    Cheers, Boris :)
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