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Windows 7: Blank BSOD when booting Windows 7

26 Mar 2016   #1
rdfan102

Windows 7 32bit
 
 
Blank BSOD when booting Windows 7

Hi there.
I have a bizarre problem. I have had no luck finding anyone with this issue. I dont understand why this happens.

I have a laptop running Windows 7. It's a bit old. It's from 3 years ago or so.

There's a really strange BSOD I get when it's loading. Why is it strange? Well.. it's blank. I'm not kidding. There is no text on the screen that displays what the problem was. It simply goes blue and never turns off. No cursor, it never gets to the Windows 7 login screen. It will however sometimes load into Windows, but sometimes I have to reboot it up to 10 times just to get it to start.

There is nothing in the Event Viewer, and no log is ever created. I don't understand why this happens. The same problem will occur in Safe Mode, Safe Mode with Networking, and Safe Mode with Command Prompt. It just blank BSODs at the final file, but like regular mode, rebooting it enough times will get it to start.

Startup Recovery does not start. It just lays at the "Windows is loading files", makes it to the full thing, and never loads anything.

However, once I finally get it to start (after several reboots usually), Windows 7 will work perfectly normal. No errors, no strange problems, games play fine, etc. And sometimes it'll just start up without crashing at all.

I have reinstalled Windows 7 twice. I don't understand why this is happening. This same issue happens on Windows 8. (Yes, it has the same blank BSOD, not the frowny face, but a Windows 7-style BSOD, but blank.)

To help everyone understand this better I recreated what it looks like.




Attached Images
Blank BSOD when booting Windows 7-blankbsodd.png 
My System SpecsSystem Spec
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26 Mar 2016   #2
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Are there any .dmp files in C:\Windows\Minidump?
My System SpecsSystem Spec
26 Mar 2016   #3
rdfan102

Windows 7 32bit
 
 

Quote   Quote: Originally Posted by Golden View Post
Are there any .dmp files in C:\Windows\Minidump?
No, there are none in C:\Windows\Minidump.

However after doing a little bit of testing (By killing csrss.exe) I have found that EVERY BSOD is blank, not just the startup one.
My System SpecsSystem Spec
.

26 Mar 2016   #4
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

This isn't a BSOD - every BSOD has text. It sounds like the video card is acting up - that would explain the same blue background with both W7 and W8.

Try boot a Linux distribution from a USB flash drive, and see if you get the same issue.
My System SpecsSystem Spec
28 Mar 2016   #5
HamidJ

Windows 7 Ultimate x64
 
 

Try re-installing/updating the drivers. Might be an issue with drivers and their updates.

You can also try running any diagnostic tools you have for your graphics card (if available)

Otherwise, I'd start backing up with a disk image utility like Acronis True Image or a snapshot tool like Rollback rx. Whatever is causing this, it's likely an update either to a driver or the OS (or an incompatibility between both). Either way, you'll want to start backing up in case this happens again.
My System SpecsSystem Spec
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 Blank BSOD when booting Windows 7




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