| Windows 7: Help with intermittent BSOD |
16 Nov 2009
|
| | |
Help with intermittent BSOD I have been using Windows 7 for about a week and have had 15 bluescreens. I think they have all happened while using the internet. All of the MiniDump files seem to have identical information using Bluescreen view. I have attached all of the minidump files.
The information from Event Viewer is:
Event id: 41
Source: Kernel-Power
I have searched online for information but as yet have been unable to find anything to help.
Any help would be much appreciated. | My System Specs |
| |
16 Nov 2009
|
| | 7600.20510 x86 5,842 posts |
Hi. Update these drivers or remove from the system and let us know how it goes after:
tifsfilt tifsfilt.sys Fri Sep 12 10:50:40 2008
secdrv secdrv.SYS Wed Sep 13 09:18:32 2006 <<< this one again lol! like 8th one I saw today alone!
ASACPI ASACPI.sys Thu Aug 12 22:52:52 2004 <<< Wow, old
timntr timntr.sys Fri Sep 12 10:50:29 2008
aic78xx aic78xx.sys Thu Jul 06 16:16:11 2006 | My System Specs | | System Manufacturer/Model Number self built OS 7600.20510 x86 CPU P4 550 3.4 GHz HT running at 3.5 GHz Motherboard MSI PM8M3-V (MS-7211 v1.x) Micro-ATX mainboard Memory OCZ 2 GB(2x1GB) DDR400mHz running @ 414 mHz Graphics Card HIS Radeon HD 3850 IceQ 3 Turbo HDMI Dual DL-DVI AGP Sound Card MOTU Traveler firewire studio interface 192 kHz 24 bit Monitor(s) Displays 22" widescreen Acer X223W LCD, 17" Compaq P75 CRT Screen Resolution 1680x1050 and 1280x1024 Keyboard Logitch Classical Keyboard 200 Mouse Logitech Mediaplay cordless PSU 350W generic Case Cybertronpc, it glows blue Cooling stock cpu fan, Ice-Q 3 gpu and system, many case fans Hard Drives SATA I x2 WD, 400 GB and 120 GB, SATA 2 WD Caviar Black 1 TB Internet Speed 1792/448 kbits/sec Other Info SATA II PCI fake RAID adapter, 1 GB Readyboost, original ATI Remote Wonder (even works with WMC perfectly), Logitech Rumblepad 2 game controller x2 |
18 Nov 2009
|
| | |
I removed the files you suggested and haven't been able to boot into Windows 7 since. It won't boot into safe mode either. I tried to run repair from the Windows dvd but it says it is unable to repair the system. It doesn't bluescreen just reboots when it starts to load Windows. | My System Specs | | |
18 Nov 2009
|
| | Win 8 Release candidate 8400 2,141 posts |

Quote: Originally Posted by Don188 I removed the files you suggested and haven't been able to boot into Windows 7 since. It won't boot into safe mode either. I tried to run repair from the Windows dvd but it says it is unable to repair the system. It doesn't bluescreen just reboots when it starts to load Windows. Don TG didnt say remove them he said update them
Ken | My System Specs | | System Manufacturer/Model Number HP Pavillion dv-7 1005 Tx OS Win 8 Release candidate 8400 CPU 2@2.4 Memory 4 gigs Graphics Card Nvidia 9600M Sound Card HD built-in Monitor(s) Displays 17" Wxga Screen Resolution 1440x900 Cooling none Internet Speed 45Mb down 5Mb up |
18 Nov 2009
|
| | Windows 7 Ult, Windows 8 Pro, 7,893 posts San Diego |
He said update these drivers "or" remove them from your system. In retrospect the update would have been better. | My System Specs | | System Manufacturer/Model Number Home built OS Windows 7 Ult, Windows 8 Pro, CPU Q9650-4.275GHz, E8600 4.5GHz, E6750-3.8GHz Motherboard Evga 780i FTW Memory G.Skill PC2 9600 1200Mhz 5 5 5 15 2T Graphics Card GTX480 Sound Card Asus Xonar D2 Monitor(s) Displays HannsG Screen Resolution 1680X1050 Keyboard Logitech G15 Mouse Logitech G9 PSU ThermalTake Toughpower 1000Watt modular Case ThermalTake XaserV Cooling Xigmatek S1283 Hard Drives GSkill Phoenix Pro 120GB SSD Internet Speed T1 |
18 Nov 2009
|
| | 7600.20510 x86 5,842 posts |
Well, yeah. My bad for using the word "remove" instead of much better "uninstall."
So sorry about that. You're probably going to need a clean install because it will be difficult for a less-than-very-advanced user to replace the files offline.
If you think you know how to do that, give it a shot. If not, clean install. You will not lose any data as long as you don't format anything in the process. A Windows.old folder will be created with all old stuff.
System will be better off for it anyhow.
Before you even start on that though, I'd thoroughly test the memory overnight with a dos app. | My System Specs | | System Manufacturer/Model Number self built OS 7600.20510 x86 CPU P4 550 3.4 GHz HT running at 3.5 GHz Motherboard MSI PM8M3-V (MS-7211 v1.x) Micro-ATX mainboard Memory OCZ 2 GB(2x1GB) DDR400mHz running @ 414 mHz Graphics Card HIS Radeon HD 3850 IceQ 3 Turbo HDMI Dual DL-DVI AGP Sound Card MOTU Traveler firewire studio interface 192 kHz 24 bit Monitor(s) Displays 22" widescreen Acer X223W LCD, 17" Compaq P75 CRT Screen Resolution 1680x1050 and 1280x1024 Keyboard Logitch Classical Keyboard 200 Mouse Logitech Mediaplay cordless PSU 350W generic Case Cybertronpc, it glows blue Cooling stock cpu fan, Ice-Q 3 gpu and system, many case fans Hard Drives SATA I x2 WD, 400 GB and 120 GB, SATA 2 WD Caviar Black 1 TB Internet Speed 1792/448 kbits/sec Other Info SATA II PCI fake RAID adapter, 1 GB Readyboost, original ATI Remote Wonder (even works with WMC perfectly), Logitech Rumblepad 2 game controller x2 |
18 Nov 2009
|
| | |
Thanks for the info. I looked for updates for the files before I removed them but could not find anything. I'll test the memory tonight and then probably do a clean install. What will be saved in the Windows.old folder? | My System Specs | | |
18 Nov 2009
|
| | 7600.20510 x86 5,842 posts |

Quote: Originally Posted by Don188 Thanks for the info. I looked for updates for the files before I removed them but could not find anything. I'll test the memory tonight and then probably do a clean install. What will be saved in the Windows.old folder? Well, you won't find specific updates by Googling. You have to find what they're for and take it from there, like visit the software's website etc...
Everything there now will be put into the Windows.old folder if you clean install. | My System Specs | | System Manufacturer/Model Number self built OS 7600.20510 x86 CPU P4 550 3.4 GHz HT running at 3.5 GHz Motherboard MSI PM8M3-V (MS-7211 v1.x) Micro-ATX mainboard Memory OCZ 2 GB(2x1GB) DDR400mHz running @ 414 mHz Graphics Card HIS Radeon HD 3850 IceQ 3 Turbo HDMI Dual DL-DVI AGP Sound Card MOTU Traveler firewire studio interface 192 kHz 24 bit Monitor(s) Displays 22" widescreen Acer X223W LCD, 17" Compaq P75 CRT Screen Resolution 1680x1050 and 1280x1024 Keyboard Logitch Classical Keyboard 200 Mouse Logitech Mediaplay cordless PSU 350W generic Case Cybertronpc, it glows blue Cooling stock cpu fan, Ice-Q 3 gpu and system, many case fans Hard Drives SATA I x2 WD, 400 GB and 120 GB, SATA 2 WD Caviar Black 1 TB Internet Speed 1792/448 kbits/sec Other Info SATA II PCI fake RAID adapter, 1 GB Readyboost, original ATI Remote Wonder (even works with WMC perfectly), Logitech Rumblepad 2 game controller x2 |
19 Nov 2009
|
| | |
I ran an 8 hour memory test and had no errors. I have Windows 7 running again and have either updated or removed the files you listed. Two of the files were Acronis True Image files which were removed when I removed the program. The ASACPI.sys file has been updated to a new version. The two other files have been removed. I am still getting bluescreens and have attached the latest minidump. Could you please check the file and see if there is something else we can try?
Thanks!!! | My System Specs | | Help with intermittent BSOD problems? All times are GMT -5. The time now is 02:35 PM. | |