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Windows 7: BSOD issue

27 Mar 2016   #1
texmaster

Windows 7 64
 
 
BSOD issue

Hoping you guys can help




Attached Files
File Type: zip TEX-PC-Sun_03_27_2016_224734_61.zip (1.13 MB, 2 views)
My System SpecsSystem Spec
.
27 Mar 2016   #2
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Tex mate there are some dump issues with MBAM

Code:
*** WARNING: Unable to verify timestamp for mwac.sys
*** ERROR: Module load completed but symbols could not be loaded for mwac.sys

Code:
PROCESS_NAME:  mbamservice.ex

CURRENT_IRQL:  2

ANALYSIS_VERSION: 6.3.9600.17336 (debuggers(dbg).150226-1500) amd64fre

LAST_CONTROL_TRANSFER:  from fffff80003402cae to fffff800032cc080

STACK_TEXT:  
fffff880`163b7168 fffff800`03402cae : 00000000`00000019 00000000`00000020 fffffa80`210c6350 fffffa80`210c6370 : nt!KeBugCheckEx
fffff880`163b7170 fffff880`01f27d2d : 00000000`00000008 00000000`00000008 00000000`676e7049 fffffa80`212be0ce : nt!ExDeferredFreePool+0x12da
fffff880`163b7220 fffff880`01cbe066 : 00000000`00000000 fffff880`01cba0c3 00000000`00000000 fffffa80`24f55ea0 : tcpip!IppInspectBuildHeaders+0x65d
fffff880`163b7500 fffff880`108c212d : 00000000`00000000 00000000`00000014 00000000`00000000 fffffa80`263b6b90 : fwpkclnt!FwpsConstructIpHeaderForTransportPacket0+0x20a
fffff880`163b75a0 00000000`00000000 : 00000000`00000014 00000000`00000000 fffffa80`263b6b90 fffffa80`263b6ba4 : mwac+0x612d


STACK_COMMAND:  kb

FOLLOWUP_IP: 
fwpkclnt!FwpsConstructIpHeaderForTransportPacket0+20a
fffff880`01cbe066 85c0            test    eax,eax

SYMBOL_STACK_INDEX:  3

SYMBOL_NAME:  fwpkclnt!FwpsConstructIpHeaderForTransportPacket0+20a

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: fwpkclnt

IMAGE_NAME:  fwpkclnt.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  533f5b09

IMAGE_VERSION:  6.1.7601.18438

FAILURE_BUCKET_ID:  X64_0x19_20_fwpkclnt!FwpsConstructIpHeaderForTransportPacket0+20a

BUCKET_ID:  X64_0x19_20_fwpkclnt!FwpsConstructIpHeaderForTransportPacket0+20a
The fwpkclnt is a Toshiba related issue and again I have no idea what that is referring to from what I can from the dumps

Plus there is a dump for NETIO which for me comes up as an update and I am not sure what that means but if it were me I would try a system restore.
The fwpkclnt is a Toshiba related issue and again I have no idea what that is referring to from what I can from the dumps.

I would at least run a sfc in safe mode anyway SFC /SCANNOW Command - System File Checker
My System SpecsSystem Spec
28 Mar 2016   #3
axe0

Windows 10 Pro
 
 

fwpkclnt.sys is a Windows driver which has the description FWP/IPsec Kernel-Mode API

NETIO.sys is the Network Input/Output System driver of Windows, a network driver which indicates a network driver at cause or protection software, in most cases it is protection software that is the cause.

My usual suggestion with Malwarebytes is to reinstall it using a new download, but first proper remove it
https://support.malwarebytes.org/cus...5311?b_id=6438
Code:
10: kd> lmvm mwac
Browse full module list
start             end                 module name
fffff880`10af0000 fffff880`10b02000   mwac     T (no symbols)           
    Loaded symbol image file: mwac.sys
    Image path: \??\C:\Windows\system32\drivers\mwac.sys
    Image name: mwac.sys
    Browse all global symbols  functions  data
    Timestamp:        Wed Jun 18 04:06:34 2014 (53A0F42A)
    CheckSum:         0001D0FD
    ImageSize:        00012000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
My System SpecsSystem Spec
.

29 Mar 2016   #4
texmaster

Windows 7 64
 
 

thank you both. I'm going to start with Malwarbytes uninstall and reinstall.

In the meantime I also got a bad pool header BSOD last night. Perhaps there is more info here?


Attached Files
File Type: zip TEX-PC-Tue_03_29_2016__95519_05.zip (1.18 MB, 2 views)
My System SpecsSystem Spec
29 Mar 2016   #5
axe0

Windows 10 Pro
 
 

Same cause.

On a side note, you might want to change your seated modules to slots
A1
B1
D1
C1
The current configuration
A1
A2
C1
C2
BSOD issue-ss-2016-03-29-05.17.41-.png
BSOD issue-ss-2016-03-29-05.17.58-.jpg


My System SpecsSystem Spec
29 Mar 2016   #6
texmaster

Windows 7 64
 
 

I'll do that. Thank you again.
My System SpecsSystem Spec
29 Mar 2016   #7
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Just to add to axe's post this is quite an article but it odes put it in fairly simple language - RAM assignment
Everything You Need to Know About the Dual-, Triple-, and Quad-Channel Memory Architectures - Enabling Dual Channel (Intel and AMD Socket AM3+) of 10 - Hardware Secrets

Now the last dump is still showing an issue with MBAM - is that running real time because maybe the Bitdefender doesn't like it too much. I know I have had some issues with Kaspersky with other scanners so maybe it is worth forgoing the MBAM - if it is a paid for version. Am just wondering too if disabling Bitdefender would make any difference.
My System SpecsSystem Spec
30 Mar 2016   #8
texmaster

Windows 7 64
 
 

Quote   Quote: Originally Posted by ICIT2LOL View Post
Just to add to axe's post this is quite an article but it odes put it in fairly simple language - RAM assignment
Everything You Need to Know About the Dual-, Triple-, and Quad-Channel Memory Architectures - Enabling Dual Channel (Intel and AMD Socket AM3+) of 10 - Hardware Secrets

Now the last dump is still showing an issue with MBAM - is that running real time because maybe the Bitdefender doesn't like it too much. I know I have had some issues with Kaspersky with other scanners so maybe it is worth forgoing the MBAM - if it is a paid for version. Am just wondering too if disabling Bitdefender would make any difference.
I have it completely uninstalled as of this morning my time so about 18 hours so far.

Here's hoping

Thanks again.
My System SpecsSystem Spec
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