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Windows 7: BSOD Randomly After Upgrading to 64 bit Win 7 Ultimate

02 May 2016   #11
Chris Nicola

Windows 7 Ultimate 32 bit SP1
 
 

Thanks for your reply. I installed MSI live update and it said I have the latest bios. I also went to the MSI site and downloaded the latest bios update file (bios version 10.E). However when I ran the exe file it said this version of the file is not compatible with the version of Windows you are running.

https://www.msi.com/Motherboard/supp...html#down-bios

I opened CMD and ran, "wmic bios get smbiosbiosversion" and it says I have bios version 10.9. However the MSI site says the latest version is 10.E. I am not sure how to upgrade or if version 10.E is compatible with this board. There were several versions of this board released.

Kind regards
Chris.


My System SpecsSystem Spec
.
02 May 2016   #12
axe0

Windows 10 Pro
 
 

You did follow below video?
https://www.youtube.com/watch?v=LRyF...EHOW-TOCHANNEL
Have you tried to update to 10.B and update by update go to the newest version?
My System SpecsSystem Spec
02 May 2016   #13
Chris Nicola

Windows 7 Ultimate 32 bit SP1
 
 

Thanks. I studied the video and pdf file but it seems to apply only to newer boards and I don't have those options. On my board I can get into M Flash and there are three options Disable/Bios Update/Boot. I select the source D Kingston USB and select Bios update but nothing happens. I will keep trying different options.

Kind Regards
Chris
My System SpecsSystem Spec
.

03 May 2016   #14
Chris Nicola

Windows 7 Ultimate 32 bit SP1
 
 

I went to the MSI forum and got instructions on how to flash the bios from a bootable usb which was successful. I now have Bios version 10.14 (same as 10.E I think). I will now wait and see if the system is stable and report back. Thanks again.

Kind regards
Chris
My System SpecsSystem Spec
03 May 2016   #15
axe0

Windows 10 Pro
 
 

Good to hear, I hope the BSODs are gone now
My System SpecsSystem Spec
20 May 2016   #16
Chris Nicola

Windows 7 Ultimate 32 bit SP1
 
 

This is the current situation. After the bios update the BSOD's continued. I enabled driver verifier and selected all non Microsoft drivers. I got 5 more BSOD's and they showed Atikmpag.sys and Atikmdag.sys causing problems which relate to my ATI 4300/4500 video card drivers. The strange thing is according to the Asus website I was using the latest and correct driver for this card (version 8.970.100.1100). I was advised to uninstall and reinstall all ATI drivers and software*. I went to Control panel/add remove programmes and used Catalyst install manager to uninstall all ATI drivers/software. Then without rebooting I downloaded and installed the ATI 4300/4500 series video driver 8.970.100.1100 which is the latest one ATI recommends for this video card. After rebooting it appears the blue screens have stopped. Windows update tried to install a replacement ATI video card driver but I will not install it in case it messes things up.
I wish to thank everyone who helped me with this issue.

Kind regards
Chris

* Updating a driver. - Microsoft Community
My System SpecsSystem Spec
20 May 2016   #17
axe0

Windows 10 Pro
 
 

Glad to hear you solved your problem and thank you for sharing your solution, it is much appreciated
My System SpecsSystem Spec
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 BSOD Randomly After Upgrading to 64 bit Win 7 Ultimate




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