BSOD at random moments, ntoskrnl is the reason, don't know how to fix

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  1. Posts : 11
    Windows 7 Home Premium 64bit
       #1

    BSOD at random moments, ntoskrnl is the reason, don't know how to fix


    So I have problem with my computer again, but this time it creates .dmp file.

    So, what I've already done to prevent BSOD from happening:
    1. Reinstalled Windows 2 times. First time on SSD, second time on HDD and BSOD is still hapenning.
    2. Checked HDD and SSD connection to power supply.
    3. I checked every RAM memory stick, I mean I plugged one at time, and BSOD happened with all of them, so it may be that all my RAM is broken, or it's not RAM.

    Can you help me with that crap?

    EDIT:
    Mostly it happens after like 20 or 30 minutes of working on computer.
    Last edited by Veren; 01 Apr 2016 at 15:03.
      My Computer


  2. Posts : 7,050
    Windows 10 Pro
       #2

    Please visit Windows Update and install all available updates (exception for Windows 10 update)
    Updating helps improving system stability, performance and fixes several problems including BSOD's.
    Code:
    Poprawki:                            Zainstalowane poprawki: 5
    It appears that the dump present is corrupted (the size is 0KB) so it is useless, the event logs however show a few 0xF4 which in my experience is caused by hard drive failure.
    Please make sure your installation is up to date and test your system, after you have tested your system and it appears to still crash then follow below instructions.




    Diagnostics Test

     HDD TEST


    Run SeaTools to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use - Windows 7 Help Forums
    Run following tests
    1. Short Drive Self Test
    2. Short generic
    3. Long generic

    If the short generic fails, no need for the long generic.

       Note
    Do not run SeaTools on an SSD as the results will be invalid.


    Run chkdsk
    Disk Check - Windows 7 Help Forums

    Run HDTune to
    • scan for errors, no quick scan but full scan
    • check the health,
    • benchmark.

    It may take some time, but please take the time you need to perform it properly.
    Let me know what the results are
    • of the error scan,
    • make a screenshot of the health of every hard drive and post the screenshots,
    • post screenshots with the benchmark of the
      • transfer rate,
      • access time,
      • burst rate,
      • cpu usage.
      My Computer


  3. Posts : 11
    Windows 7 Home Premium 64bit
    Thread Starter
       #3

    I'll do the tests tomorrow, as I have no time today, but I can tell You that I have a crapload of updates installed. It's not 5 updates, it's exactly 262 updates installed in Windows Update. Oh, and like 3 monts ago I followed your advice to scan HDD and everything was okay.
      My Computer


  4. Posts : 7,050
    Windows 10 Pro
       #4

    It are 5 hotfixes that are installed according to the file, an update doesn't per se have to be a hotfix.
    Most other users have about a few hundred installed hotfixes.
      My Computer


  5. Posts : 11
    Windows 7 Home Premium 64bit
    Thread Starter
       #5

    So the problem is, that my Win Update doesn't find any new updates, I searched them manually and it found nothing
      My Computer


  6. Posts : 7,050
    Windows 10 Pro
       #6




    Diagnostics Test

     System File Check


    Please try following:
    • Open an admin command prompt
    • Copy/paste "sfc/scannow" (without quotes) and press enter
    • When it finished reboot your system
    • Open again an admin command prompt
    • Enter sfc/scannow again

    If sfc/scannow says "Windows Resource Protection found corrupt files but was unable to fix some of them" after the second SFC, please upload the cbs.log file located at {windows partition}\Windows\Logs\CBS\, if the file is too large try a 3rd party uploader like dropbox, onedrive, google drive, mediafire etc.
    System File Check(SFC a.k.a. Windows Resource Protection) needs to have your system rebooted in order for sfc to try to fix the problems that it finds.
      My Computer


  7. Posts : 11
    Windows 7 Home Premium 64bit
    Thread Starter
       #7

    It found nothing wrong
      My Computer


  8. Posts : 7,050
    Windows 10 Pro
       #8

    Search for updates a few times, it sometimes takes a few attempts to find updates.
      My Computer


  9. Posts : 11
    Windows 7 Home Premium 64bit
    Thread Starter
       #9

    So I ran drive tests, here are results:
    Short DST Passed
    Short Generic Passed
    Long Generic Passed

    Error scan found nothing wrong
    In health tab everything was ok.

    EDIT:
    Oh, and the funny thing is that compared to yesterday, where BSs appeared like once for 20 mins, right now my computer was online for 5 hours and there was no bluescreens
      My Computer


  10. Posts : 7,050
    Windows 10 Pro
       #10

    Is the firmware of your SSD updated?
      My Computer


 
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