Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Getting a BSOD numerous times a day

03 Apr 2016   #1
kgcrafts

Windows XP / SP3 32-bit
 
 
Getting a BSOD numerous times a day

A couple of weeks ago I made the mistake of clicking on a link in a "spoof" Apple email. It looked official, but wasn't. Since then, I've been getting the BSOD numerous times per day. I've tried my system with certain applications up or down and it doesn't matter. No matter what combination of applications I seem to have running, the BSOD will randomly shut my computer down.

I've asked in other forums and have been told it could be hardware or it could be software.....or it could be both. Not a lot of help. I hate to rebuild my hard drive if it's hardware, but how would I know? If it's software, it'll take a few days, but I can rebuild the hard drive. I just don't want to waste my time going in the wrong direction.

Is there a utility or something that might help me determine this before I step into one direction?

Thanks
Gil

I've added the .zip file as instructed.......what's next? I've also tried taking a picture of the BSOD, but by the time my camera turns on and I point it at the screen, the BSOD is gone.




Attached Files
File Type: zip GILBERT-PC-Sun_04_03_2016_201851_98.zip (984.4 KB, 0 views)
My System SpecsSystem Spec
.
04 Apr 2016   #2
axe0

Windows 10 Pro
 
 

Blue Screen of Death (BSOD) Posting Instructions




Getting a BSOD numerous times a day Diagnostics Test Getting a BSOD numerous times a day
 Malware scan

Please run a threat scan with Malwarebytes*, a full scan with your AV, scan your system with Adwcleaner, Kaspersky TTDSKiller, ESET Online Scanner and SuperAntiSpyware
Note   Note
*(Uncheck trial version in the installation process)
My System SpecsSystem Spec
05 Apr 2016   #3
kgcrafts

Windows XP / SP3 32-bit
 
 

I've added the .zip file as instructed.......what's next? I've also tried taking a picture of the BSOD, but by the time my camera turns on and I point it at the screen, the BSOD is gone.


Attached Files
File Type: zip GILBERT-PC-Sun_04_03_2016_201851_98.zip (984.4 KB, 1 views)
My System SpecsSystem Spec
.

05 Apr 2016   #4
axe0

Windows 10 Pro
 
 

You seem to use a few programs that may make things worse, it is highly recommended to remove them and revert back the changes they have made.
  • AVG Driver Updater
  • DriverTuner

If you are using a program like Ccleaner please stop using it while troubleshooting.
This because programs like Ccleaner remove dump files that are needed to troubleshoot.
Or configure Ccleaner to not remove dump files:


There are no dumps, without dumps it is practically impossible to suggest anything that may be even close to a proper solution given the bugchecks in the event logs and the last BSOD seem to have happened at least a week ago.
My System SpecsSystem Spec
05 Apr 2016   #5
kgcrafts

Windows XP / SP3 32-bit
 
 

After stopping Ccleaner, I've run a threat scan with Malwarebytes*, a full scan with your AV, scan your system with Adwcleaner, Kaspersky TTDSKiller, ESET Online Scanner and SuperAntiSpyware, as directed above. I still get the BSOD. Kaspersky, btw, found six problems, which were eliminated.
My System SpecsSystem Spec
05 Apr 2016   #6
axe0

Windows 10 Pro
 
 

If you get another BSOD follow the instructions again and upload a new zip, the previous didn't contain any zip and I can't analyse anything until at least one is provided.
My System SpecsSystem Spec
07 Apr 2016   #7
kgcrafts

Windows XP / SP3 32-bit
 
 

I got another BSOD and ran the utilities listed above and in that order. AdwCleaner deleted a file named swdumon and SuperAntiSpyware deleted 63 tracking cookies. Attached is the .zip file. Thanks in advance for your help.


Attached Files
File Type: zip GILBERT-PC-Thu_04_07_2016__23716_31.zip (995.9 KB, 1 views)
My System SpecsSystem Spec
07 Apr 2016   #8
axe0

Windows 10 Pro
 
 

This crash is caused by a conflict with a driver from Malwarebytes & a driver from BitDefender, Malwarebytes is aware of it because I'm in contact with them about this since I'm experiencing this problem too. I'm currently running a test for Malwarebytes to confirm that this is truly a driver conflict and not a problem with the web protection.

A temporary work-around is to disable the web protection of Malwarebytes at startup and restart your pc.
My System SpecsSystem Spec
10 Apr 2016   #9
kgcrafts

Windows XP / SP3 32-bit
 
 

I have followed your instructions and disabled the web protection of Malwarebytes at startup and restarted my PC. That was a few days ago, when you posted your message. I'm cautiously optimistic because I have not had a BSOD since. Just thought I'd give you an update and another thank you for your help. I will mark this as solved in a few more days should I not get a BSOD if it's okay with you - just to be sure.
My System SpecsSystem Spec
11 Apr 2016   #10
axe0

Windows 10 Pro
 
 

Good to hear

FYI, Malwarebytes is aware of the problem and is working on it.
My System SpecsSystem Spec
Reply

 Getting a BSOD numerous times a day




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
BSOD Numerous times
I have been experiencing BSOD numerous times over the past several weeks. I have tried to eliminate but best I could do was decrease the frequency. I was about to give uo when I discovered your forum If I properly understood the instructions I first downloaded the dm log collector and then ran...
BSOD Help and Support
Numerous BSODs at various times doing various things
Hi, My system has been crashing on a regular basis for the last month or two. Here's what I've done: Ran MEMTEST86+. No problems. Ran a CPU stress test. No problems. Ran CHKDSK on the drives after crashes. Various problems fixed on various drives.
BSOD Help and Support
Numerous BSODs whenever I'm playing games, fine any other times
I built a computer for my wife over the summer, and she gave me to me for my birthday. But, recently I've been having a number of blue screen problems when I play games. I've tried replacing my RAM, and had problems with one of the sticks the other one only showed 3 errors after 11 passes through...
BSOD Help and Support
Numerous bsod help!!!!
i have a pc that i build from scratch by ordering the peaces online, i use it for my graphic designs, and when i use after effects about 10 mins in use i get BSOD. its either PFN_LIST_CORRUPT its IRQL_NOT_LESS_OR_EQUAL. i can have the pc on all day and nothing happens everything is good. but when i...
BSOD Help and Support
BSOD numerous times on a new machine
Hello, My computer arrived on April 30th 2011, so it's new and I'm getting the BSOD. I've gotten it after sleep mode, during internet browsing and using word. The problem occurred after I downloaded content from STEAM. I had to reload Steam afterward as well. Coincidence? Beats me! I have...
BSOD Help and Support
BSOD numerous times a day!
I have been getting the Blue Screen of Death increasingly frequently and am at a loss of how to rectify the problem. See attached files. Any help would be appreciated. - Compaq Presario CQ60 - Windows 7 Home Premium (upgraded from VIsta) - X86-32bit - Hardware <12months old - Upgrade...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 14:00.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App