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Windows 7: unknown reasons BSOD crashdump bleuscreens

06 Apr 2016   #1
Janneke

 
 
unknown reasons BSOD crashdump bleuscreens

I had serveral bleu screens, but don't know how to solve them, can you help me?
See attachment for my BSOD file.




Attached Files
File Type: zip JANNEKE-HP-wo_06-04-2016_165010,79.zip (1.12 MB, 4 views)
My System SpecsSystem Spec
.
07 Apr 2016   #2
axe0

Windows 10 Pro
 
 

Cleanup your Minidump folder located in %systemroot%\minidump, delete all files NOT from 2016. Run the DM Log Collector after only the 2016 dump files are still present and I hope that the missing files will be included this time.
My System SpecsSystem Spec
07 Apr 2016   #3
Janneke

 
 
new BSOD files

axe0, thank you for your reaction.
I followed your advise, my new files can be found in the attachment.


Attached Files
File Type: zip JANNEKE-HP-do_07-04-2016_145033,70.zip (1.89 MB, 1 views)
My System SpecsSystem Spec
.

07 Apr 2016   #4
axe0

Windows 10 Pro
 
 

Please remove Daemon tools, Daemon tools uses some drivers that are known to cause BSOD's due to stability problems.

According to the event logs, your last BSOD was the 13th of march. Have you gotten any BSOD meanwhile from 13th of march until today?
My System SpecsSystem Spec
07 Apr 2016   #5
Janneke

 
 

No for the last month I did not have any BSOD, I think this might be because I had exams I did not use much heavy technical programs that I normally use for my assignments.

In the mean time I uninstalled the Daemon tools.

Do you think the BSOD are solved now?
My System SpecsSystem Spec
07 Apr 2016   #6
axe0

Windows 10 Pro
 
 

If you don't get any new BSOD I think it is solved

Even though it is a month ago, I had a quick look through the dumps and most of them are memory/hard drive crashes. If you would like I could give some instructions for diagnostic tests to see if there are any problems with the memory and/or hard drive.
My System SpecsSystem Spec
07 Apr 2016   #7
Janneke

 
 

If you could do that, that would be great!
My System SpecsSystem Spec
07 Apr 2016   #8
axe0

Windows 10 Pro
 
 




unknown reasons BSOD crashdump bleuscreens Diagnostic Test unknown reasons BSOD crashdump bleuscreens
 RAM TEST

Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 7 Forums

Note   Note


MemTest86+ needs to be run for at least 8 complete passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.

Addition:
If errors show up you can stop the test, remove all sticks but 1 and test this single stick in each slot for 8 passes or until errors show, switch sticks and repeat.
If errors show up and you see them a lot later, no problem, the errors don't affect the test.



unknown reasons BSOD crashdump bleuscreens Diagnostics Test unknown reasons BSOD crashdump bleuscreens
 HDD TEST

Run SeaTools to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use - Windows 7 Help Forums
Run following tests
  1. Short Drive Self Test
  2. Short generic
  3. Long generic
If the short generic fails, no need for the long generic.

Note   Note
Do not run SeaTools on an SSD as the results will be invalid.


Run chkdsk
Disk Check - Windows 7 Help Forums

Run HDTune to
  • scan for errors, no quick scan but full scan
  • check the health,
  • benchmark.
It may take some time, but please take the time you need to perform it properly.
Let me know what the results are
  • of the error scan,
  • make a screenshot of the health of every hard drive and post the screenshots,
  • post screenshots with the benchmark of the
    • transfer rate,
    • access time,
    • burst rate,
    • cpu usage.
My System SpecsSystem Spec
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 unknown reasons BSOD crashdump bleuscreens




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