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Windows 7: BSOD happening randomly, error ***STOP: 0x0000007A

07 Apr 2016   #1
VVDM

Microsoft Windows 7 Home Basic 64 bits 7601 Multiprocessor Free Service Pack 1
 
 
BSOD happening randomly, error ***STOP: 0x0000007A

Hi, guys! I'm new here, so have some patience.

A couple of months ago I had a problem with my notebook, apparently the hard drive broke somehow, and I had to buy a new one (Samsung HN-M101MBB 2AR10001), but since then it's getting random BSOD after an undefined number of hours for no reason, even if I'm not doing anything. I sent it to repair a lot of times and the problem was never fixed. I searched everywhere in the internet for answers and got nothing, so I'm kinda desperate now.

Here's the message from the BSOD:

KERNEL_DATA_INPAGE_ERROR

If this is the first time you've seen this stop error screen, restart your computer. If this screen appears again, follow these steps:

Check to make sure any new hardware or software is properly installed.
If this is a new installation, ask your hardware or software manufacturer for any Windows updates you might need.

If problems continue, disable or remove any newly installed hardware or software. Disable BIOS memory options such as caching or shadowing.
If you need to use safe mode to remove or disable components, restart your computer, press F8 to select Advanced Startup Options, and then select Safe Mode.

Technical information:

***STOP: 0x0000007A (0x00000020, 0x000009D, 0x8A8E6BDC, 0x00000000)

Collecting data for crush dump ...
Initializing disk for crush dump ...

The numbers after 0x0000007A change almost everytime a BSOD happens. No mini-dump is ever created, even after changing the settings to do so. Also, after it restarts, it gets stuck in BIOS, and the hard drive doesn't show up, but it'll show up if I completely turn off the notebook. I already run Memtest86 and SeaTools without any errors, but I'll run them again if you guys ask me to do so.

My guess is that somehow the computer stops recognizing the hard drive and I need to update the BIOS or something, but I don't wanna tough anything without getting some advice. I attached the file created from DM Log Collector so you can check them.

Thanks in advance




Attached Files
File Type: zip AELLO-07_04_2016_175536,20.zip (555.3 KB, 1 views)
My System SpecsSystem Spec
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09 Apr 2016   #2
axe0

Windows 10 Pro
 
 

Update Windows, you're far behind with everyone else as you're missing a few 100 installed hotfixes.
Code:
Revisi˘n(es):                              N/D
My System SpecsSystem Spec
09 Apr 2016   #3
VVDM

Microsoft Windows 7 Home Basic 64 bits 7601 Multiprocessor Free Service Pack 1
 
 

I've updated as much as I could, now everytime I try install new updates, I get error messages. I tried installing them manually, but then I get a message saying those updates aren't compatible with my system.
My System SpecsSystem Spec
.

09 Apr 2016   #4
axe0

Windows 10 Pro
 
 

Please read Windows Update Posting Instructions and create a new thread at http://www.sevenforums.com/windows-updates-activation/ for this problem, you'll get guidance there to fix the error messages. When it is done please reply back here so we can move forward
My System SpecsSystem Spec
09 Apr 2016   #5
VVDM

Microsoft Windows 7 Home Basic 64 bits 7601 Multiprocessor Free Service Pack 1
 
 

Agh! Sorry for that, as soon as I answered your previous post I tried to install the updates again and they work!
Currently I'm installing them very slowly, because I'm at work right now.
Quick question though (maybe it's wrong to ask here) : My hard disk drive is a Samsung HN-M101MBB ST1000LM024, firmware 2AR10001. A lot of people seem to have troubles with it, is it possible this is the cause of the issues I've been having? The warranty is still on effect, I could ask for a diffeent model.
My System SpecsSystem Spec
09 Apr 2016   #6
axe0

Windows 10 Pro
 
 

Hard drives having firmwares? That's new to me.

The 0x7A is usually related to the hard drive (HDD or SSD), that includes firmwares.
My System SpecsSystem Spec
09 Apr 2016   #7
VVDM

Microsoft Windows 7 Home Basic 64 bits 7601 Multiprocessor Free Service Pack 1
 
 

I could be wrong, but SeaTools says "Firmware Revision 2AR10001".
Still updating!
My System SpecsSystem Spec
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 BSOD happening randomly, error ***STOP: 0x0000007A




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