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Windows 7: Computer turning off / not outputting to monitors - BSOD 0x00000124

13 Apr 2016   #11
CrazyChipmunk

Windows 7 Professional 32-bit
 
 

Sorry are you asking if I'm able to boot into Safe Mode successfully, or if the lock ups / power problems happen in Safe Mode? Unfortunately I wouldn't be able to keep the computer in Safe Mode for very long, just because the owner needs to use the computer for work.


My System SpecsSystem Spec
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13 Apr 2016   #12
axe0

Windows 10 Pro
 
 

I'm asking if the problems occur in safe mode too

From what I understand it may happen very quick, but random though.
My System SpecsSystem Spec
13 Apr 2016   #13
CrazyChipmunk

Windows 7 Professional 32-bit
 
 

Ah, gotcha. I wish it happened quickly, but unfortunately the system will run just fine for 2 to 4 days and then will either turn off or lock up on its own.
My System SpecsSystem Spec
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18 Apr 2016   #14
CrazyChipmunk

Windows 7 Professional 32-bit
 
 

Just wanted to post an update. After replacing the power supply, video card, and RAM, I was told that the computer is still turning off on its own. So last Thursday I swapped the motherboard in his computer with the same make and model from another computer. But today the computer turned off on its own again. So at this point the only hardware component that I haven't replaced is the hard drive.

I found out that the user plugs in his cell phone to one of the USB ports to charge. So I'm having him only leave his USB keyboard and mouse plugged in and nothing else. Just to see if something that he is plugging in is causing the computer to turn off.
My System SpecsSystem Spec
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 Computer turning off / not outputting to monitors - BSOD 0x00000124




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