BSOD crashes (Bad Pool Header)


  1. esperenza
    Posts : 2
    Windows 7 Home Premium 64bit
       New #1

    BSOD crashes (Bad Pool Header)


    Hi guys, been getting the BSOD issues lately (will happen in intervals between 10-15 mins). Normally BSOD occurs when browsing sites that have flash player. Don't know if this is the exact reason so hopefully you guys can help me out. Thanks.

    Attached is the necessary info.
    Last edited by esperenza; 08 Apr 2016 at 05:52.
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  3. zztemp
    Posts : 11
    W7
       New #2

    HI,

    I'm sorry to say that your zipfile is incomplete, it only contains the BSOD's.
    To make a correct analysis we need all the data. Could you please re-run the data collector and upload the new zip? We'll be happy to have a look then!
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  4. esperenza
    Posts : 2
    Windows 7 Home Premium 64bit
    Thread Starter
       New #3

    hi,replaced with a new zip folder. hope I'm doing it right
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  6. zztemp
    Posts : 11
    W7
       New #4

    Hi,

    Well there are some files missing but its ok.

    Your 3 dump-files all mention the same driver : Driver Reference Table
    This driver belongs to : Malwarebytes Web Access Control

    I can see that you have Bitdefender 2016 installed.
    It is a know issue that the combination of Bitdefender 2016 and the Web access control of Malwarebytes causes BSOD's.
    I suggest that you disable this WAC feature of MalwareBytes untill this gets fixed.

    A similar thread from a few days ago : Solved BSOD - Bad Pool Header - Windows 10 Forums
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