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Windows 7: Infrequent BSODs when idling

11 Apr 2016   #1
hot pockets

Windows 7 Home Premium 64 bit
 
 
Infrequent BSODs when idling

Hi everyone,
I've been having constant but infrequent BSODs. They've been happening for maybe a year now, and I've finally decided to try and fix this issue. They usually happen when I put the computer to sleep or have it on standby for a long period of time. I would hibernate, put it to sleep, or just leave my computer on and I would come back later to find a BSOD message.

Attached are the dm log files




Attached Files
File Type: zip NO_BYE-10_04_2016_200057_19.zip (325.9 KB, 1 views)
My System SpecsSystem Spec
.
12 Apr 2016   #2
axe0

Windows 10 Pro
 
 

Please run the DM Log Collector again and upload a new zip, the current uploaded file is missing several files.
A zip file normally has following files
  1. 1 .nfo,
  2. 18 .txt,
  3. 1 or more .dmp
My System SpecsSystem Spec
12 Apr 2016   #3
hot pockets

Windows 7 Home Premium 64 bit
 
 

I ran the program again and it gave me the same zip. Redownloading doesn't seem to help either. They're still missing the files for some reason. Is the nfo the only file missing? I've attached that to this post


Attached Files
File Type: nfo system info.nfo (3.25 MB, 1 views)
My System SpecsSystem Spec
.

13 Apr 2016   #4
axe0

Windows 10 Pro
 
 

There are 13 .txt files missing besides of the msinfo file.

Please remove Daemon Tools, it uses some drivers known for being unstable and thus causing BSODs.

Please remove Emsisoft
Code:
fffff880`0f0c0268  fffff880`03121db2Unable to load image \??\C:\PROGRAM FILES\EMSISOFT ANTI-MALWARE\epp.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for epp.sys
*** ERROR: Module load completed but symbols could not be loaded for epp.sys
 epp+0x5db2
My System SpecsSystem Spec
13 Apr 2016   #5
hot pockets

Windows 7 Home Premium 64 bit
 
 

Looks like the program did collect all of the files, but deleted them when it created the zip for some reason...? I think this is all of the missing files, sorry for the trouble.

I've removed Daemon and Emsisoft


Attached Files
File Type: zip txts.zip (1.47 MB, 2 views)
My System SpecsSystem Spec
14 Apr 2016   #6
axe0

Windows 10 Pro
 
 

That is the complete package yes, although without dumps but they are present in the other upload

The event logs shows mostly started and stopped services, not very interesting.
My System SpecsSystem Spec
14 Apr 2016   #7
hot pockets

Windows 7 Home Premium 64 bit
 
 

Hopefully the dump files give some sort of clue to what the problem is then. Should I repost the dm log if I get another bsod?
My System SpecsSystem Spec
14 Apr 2016   #8
axe0

Windows 10 Pro
 
 

Yes please

BSODs usually give a pretty good indication of what the problem is, although it depends mainly on what the BSOD is.
My System SpecsSystem Spec
14 Apr 2016   #9
hot pockets

Windows 7 Home Premium 64 bit
 
 

So then, what now? Are you analyzing the dumps? Is there anymore I can do to help?
My System SpecsSystem Spec
15 Apr 2016   #10
axe0

Windows 10 Pro
 
 

I already have analyzed the dumps that you gave, see post #4.
My System SpecsSystem Spec
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 Infrequent BSODs when idling




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