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Windows 7: what's new? Windows 7 crashing

16 Nov 2009   #1

windows 7
 
 
what's new? Windows 7 crashing

Hi guys, I have a new windows 7 installation that has been crashing regularly. I posted a dump files to the forum but I did it in the wrong place. Please have a look at my info and let me know what the problem could be. I'm new at debugging winodws so perhaps my info is not the most appropriate. please let me know what should I do better. Just in case I posted the newest dump file.

generally the crushes happen when i leave the computer for an hour or so. I come back and I see the computer has rebooted.

My System SpecsSystem Spec
.

16 Nov 2009   #2

7600.20510 x86
 
 

Hey.

You're getting a 0x24 stop error so you could try to run this from an elevated command prompt for every partition on the system. Change X to match the partition letter -

chkdsk /r X:

In addition, you have the following older drivers on the system. Look into updates for them if possible, or remove them from the system either permanently or as a test:

secdrv secdrv.SYS Wed Sep 13 09:18:38 2006
AsIO AsIO.sys Mon Dec 17 04:11:49 2007
lvpopf64 lvpopf64.sys Fri May 11 19:56:21 2007
RtNdPt60 RtNdPt60.sys Mon Dec 10 21:49:52 2007
lvuvc64 lvuvc64.sys Fri May 11 19:59:12 2007
LVUSBS64 LVUSBS64.sys Fri May 11 20:01:20 2007
My System SpecsSystem Spec
16 Nov 2009   #3

Windows 7 Home Premium x64 OEM
 
 

My Windows 7 works great...LOL
My System SpecsSystem Spec
.


16 Nov 2009   #4

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by am7555 View Post
Hi guys, I have a new windows 7 installation that has been crashing regularly. I posted a dump files to the forum but I did it in the wrong place. Please have a look at my info and let me know what the problem could be. I'm new at debugging winodws so perhaps my info is not the most appropriate. please let me know what should I do better. Just in case I posted the newest dump file.

generally the crushes happen when i leave the computer for an hour or so. I come back and I see the computer has rebooted.

Hi am and welomce

This dump had two proximate causes. Memory and the ntfs.sys file

I would
Run a system file checker to verify and repair system files.
To run type cmd in search>right click and run as admin>
SFC /SCANNOW

Let us know the result at the end of the SFC.


Then I would download and run memtestx86 for several hours


Hope this helps and if you get any more BSOD's upload the dumps so we can narrow it down

Thanks

Ken J+



\
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\K\Desktop\111609-17893-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*d:\symbols*Symbol information
Executable search path is:
Windows 7 Kernel Version 7600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0xfffff800`02c18000 PsLoadedModuleList = 0xfffff800`02e55e50
Debug session time: Mon Nov 16 20:29:39.081 2009 (GMT-5)
System Uptime: 0 days 1:35:49.829
Loading Kernel Symbols
...............................................................
................................................................
..........................
Loading User Symbols
Loading unloaded module list
.......
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 24, {c08a2, 0, 0, 0}

Probably caused by : Ntfs.sys ( Ntfs!NtfsPagingFileIo+155 )


Followup: MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

NTFS_FILE_SYSTEM (24)
If you see NtfsExceptionFilter on the stack then the 2nd and 3rd
parameters are the exception record and context record. Do a .cxr
on the 3rd parameter and then kb to obtain a more informative stack
trace.
Arguments:
Arg1: 00000000000c08a2
Arg2: 0000000000000000
Arg3: 0000000000000000
Arg4: 0000000000000000

Debugging Details:
------------------


CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

BUGCHECK_STR: 0x24

PROCESS_NAME: System

CURRENT_IRQL: 0

LAST_CONTROL_TRANSFER: from fffff88001243e95 to fffff80002c89f00

STACK_TEXT:
fffff880`031405f8 fffff880`01243e95 : 00000000`00000024 00000000`000c08a2 00000000`00000000 00000000`00000000 : nt!KeBugCheckEx
fffff880`03140600 fffff880`01243ae8 : 00000001`00000000 00000000`00000000 00000000`00000000 00000080`00000000 : Ntfs!NtfsPagingFileIo+0x155
fffff880`03140700 fffff880`00dac23f : fffffa80`075f7b20 fffffa80`075f7780 fffffa80`075df310 00000000`00000000 : Ntfs! ?? ::FNODOBFM::`string'+0x9e89
fffff880`031407b0 fffff880`00daa6df : fffffa80`050669a0 fffffa80`075f7780 fffffa80`05066900 fffffa80`075f7780 : fltmgr!FltpLegacyProcessingAfterPreCallbacksCompleted+0x24f
fffff880`03140840 fffff800`02c7ba52 : fffffa80`075f77a0 fffffa80`03a18070 00000000`00000043 fffff880`009e8180 : fltmgr!FltpDispatch+0xcf
fffff880`031408a0 fffff800`02c7bd55 : 00000000`00000000 00000000`00000000 fffff880`031409a0 00000000`00000000 : nt!IoPageRead+0x252
fffff880`03140930 fffff800`02ca4da4 : 00000000`00000000 00000000`00000001 ffffffff`ffffffff fffff800`02c981ed : nt!MiIssueHardFault+0x255
fffff880`03140a00 fffff800`02c7e848 : 00000000`00000001 fffff6fc`40053d90 fffffa80`056fdb00 fffff880`0317bcd0 : nt!MmAccessFault+0x11c4
fffff880`03140b60 fffff800`02c7ea34 : fffffa80`06f0db60 00000000`00000000 fffffa80`00000000 00000000`00000000 : nt!MiInPageSingleKernelStack+0x134
fffff880`03140c70 fffff800`02c7e9cf : 00000000`00000000 00000000`00000001 fffffa80`0396c890 00000000`00000080 : nt!MmInPageKernelStack+0x40
fffff880`03140cd0 fffff800`02c7e66c : 00000000`00000000 00000000`00000000 00000000`00000000 fffffa80`0396c800 : nt!KiInSwapKernelStacks+0x1f
fffff880`03140d00 fffff800`02f2d166 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KeSwapProcessOrStack+0x84
fffff880`03140d40 fffff800`02c68486 : fffff800`02e02e80 fffffa80`03a01040 fffff800`02e10c40 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
fffff880`03140d80 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxStartSystemThread+0x16


STACK_COMMAND: kb

FOLLOWUP_IP:
Ntfs!NtfsPagingFileIo+155
fffff880`01243e95 cc int 3

SYMBOL_STACK_INDEX: 1

SYMBOL_NAME: Ntfs!NtfsPagingFileIo+155

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: Ntfs

IMAGE_NAME: Ntfs.sys

DEBUG_FLR_IMAGE_TIMESTAMP: 4a5bc14f

FAILURE_BUCKET_ID: X64_0x24_Ntfs!NtfsPagingFileIo+155

BUCKET_ID: X64_0x24_Ntfs!NtfsPagingFileIo+155

Followup: MachineOwner

EDIT: might want to addionally do the suggetions below by TG.

Ken

---------
My System SpecsSystem Spec
17 Nov 2009   #5

windows 7
 
 

Hi guys, I did run scan disk and returned no issues. However, I'd like to know if the crashes are cause by the same drivers or hardware. I'm attaching another dump file. Please have a look and hopefully I can do something else to fix my computer. thanks.

Javier
My System SpecsSystem Spec
17 Nov 2009   #6

7600.20510 x86
 
 

All those drivers I mentioned are still in the system. I'd get rid of them, if only temporarily, to see if it fixes things.

Use the device manager while set to view | show hidden devices
if you need to. While uninstalling in there, check the box to delete the driver too.

Google about them to find out what they are.
My System SpecsSystem Spec
19 Nov 2009   #7

windows 7
 
 

Thanks for all your help guys. After following all suggestions and no luck at all, I decided to call OCZ tech support asking the compatibility between my mobo & memory. Sure enough, the memory is not compatible with my mobo at all. Probably some genius made it work but I decided to change memory to mushkin 2x2 GB Black line 996652 kit running at 7-7-7-20 @1.8V everything is finally working fine.

Suggestion do not mix:

Motherboard ASUS M4A785TD-V EVO
Memory OCZ DDR3 Gold 4Gb 1333MHz

Thanks again.
My System SpecsSystem Spec
01 Dec 2009   #8

Windows 7
 
 

I had the same problem. It began to crash every few hours. I installed Uniblue Registry Booster and it cleaned up the registry. Then i defragged the registry using their defrag tool. No more crashing, no more problem. I have used it on my other computers and was kind of surprised i needed it so soon on my new VAIO.
My System SpecsSystem Spec
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