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#1
BSOD on standby
Hi
My lap was on when I left it there to pick up my friend. After I came back, it was just restarted and logged a minidump file
Anyone can help me to analyze this?
Hi
My lap was on when I left it there to pick up my friend. After I came back, it was just restarted and logged a minidump file
Anyone can help me to analyze this?
Heyo shinsaber.
One BSOD pointed out RtkBtfilter.sys which is a Realtek Bluetooth driver(source) and I would recommend that you see if there are updates available for the Bluetooth driver.
Another BSOD complained both about the RtkBtfilter.sys and about usbhub.sys(source) which would mean that there is somekind of issue with the USB controller, I couldn't find the support page for your laptop but if you have the serial number for the laptop it would help a lot.
Cheers, Boris :)
I'm using Sager NP7352 (Clevo W350ST). Actually, I just upgraded my drivers few days ago.
Sager Custom Laptops
Hi sorry for the late reply but which drivers did you update and how far apart are the crashes?
I would recommend that you roll-back those drivers.
And I noticed that the USB3 driver version text is in red text and I'm wondering if that it means that it is a beta version of the driver, and that might cause some problems but then again the Bluetooth isn't highlighted in red.
Cheers, Boris :)