Frequent BSOD and restarts, usually on startup

kscraig · 18 Apr 2016

Within the last couple months my computer started freezing/restarting and giving me the occasional BSOD. I did a system restore (which made my TurboTax 2015 disappear) since that was the only new software I had installed recently. It didn't help.

A friend recommended I try mdsched (no errors), sfc /scannow (no integrity violations), a video memory stress test, and BlueScreenView. Googling the results of BlueScreenView (my latest was irql_not_less_or_equal and they all say "caused by driver: ntoskrnl.exe") led me here. After browsing through a few forum posts, it seems you need to see the logs. I've run the DM collector and will be uploading my logs here in a moment.

Thanks in advance for any insight/help.

kscraig · 18 Apr 2016

Here is my log.

kscraig · 22 Apr 2016

Are we allowed to "bump"?

If there's something missing from my log or you need more information, please let me know. Thanks!

**axe0** · 22 Apr 2016

We are not allowed to 'bump'.

Make sure that you update Windows through Windows Update

Code:

Hotfix(s):                 N/A

kscraig · 22 Apr 2016

I've run the updater several times and as far as I can tell the only thing left is it wants me to update to Windows 10.

**axe0** · 22 Apr 2016

You have many Windows Update error reports

Diagnostics Test

System File Check

Please try following:

Open an admin command prompt
Copy/paste "sfc/scannow" (without quotes) and press enter
When it finished reboot your system
Open again an admin command prompt
Enter sfc/scannow again

If sfc/scannow says "Windows Resource Protection found corrupt files but was unable to fix some of them" after the second SFC, please upload the cbs.log file located at {windows partition}\Windows\Logs\CBS\, if the file is too large try a 3rd party uploader like dropbox, onedrive, google drive, mediafire etc.
System File Check(SFC a.k.a. Windows Resource Protection) needs to have your system rebooted in order for sfc to try to fix the problems that it finds.