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Windows 7: Black Screen! With mouse pointer only. Help!


16 Nov 2009   #1

Windows 7
 
 
Black Screen! With mouse pointer only. Help!

Hello
I have recently bought a new computer with the nvidea gtx 295. It worked perfectly for about a week, then when I was installing direx x 9.0 or something (which didn't install completly). When I restarted my computer, it started the little orbs but then when there is usually the log on screen it just shows up as a black screen with a fully functional mouse pointer but nothing to click on. I have no clue what would of have caused this. I did install a system mechanics program that did some weird typing in white on a black screen before startup and my sector 5 ram (2 sticks of 2gb) was running at about 78-83 percent while running borderlands and 50 percent while running just explorer and other windows. Is that a normal percentage? Please help for I have no clue how to fix this problem, I'm pretty sure it was
the gpu but really have no clue. Now I have a 2000 doller brick.. Poop. Please help for this is muy frustrating seeing as a just bought this rig. Thanks for reading


My System SpecsSystem Spec
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16 Nov 2009   #2

7600.20510 x86
 
 

Hi.

Turn off pc. Remove tv and any 2nd monitor. Leave only 1 monitor attached and nothing else.

Boot to Windows.
My System SpecsSystem Spec
17 Nov 2009   #3

Windows 7
 
 
It

Thanks for posting but I don't think that is the problem. I only have one monitor set up right now. My friend thought it was when I installed the direx x 9.0 drivers on my gtx 295, but I have no clue how to fix this. Any ideas?
My System SpecsSystem Spec
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17 Nov 2009   #4

7600.20510 x86
 
 

Pull up the task manager (ctrl+shift+escape) and see if you can use that to start Explorer.exe.

File | new task

Type explorer then hit enter.


Then from an elevated command prompt, copy and paste then hit enter:

sfc /scannow

Or do that last part in safe mode if you need to.
My System SpecsSystem Spec
17 Nov 2009   #5

Windows 7
 
 

Ok I started it in safe mode but the same thing happened. I just got a black screen with mouse pointer again. Crud. Can I repair windows somehow? I have the upgrade disc to windows.
My System SpecsSystem Spec
17 Nov 2009   #6

7600.20510 x86
 
 

Can you open the task manager in safe mode?

Does the Windows Key + P do anything?
My System SpecsSystem Spec
17 Nov 2009   #7

Windows 7
 
 

Absolutly nothing. I get tht is responsive is the bios then after it says " starting" windows the entire screen goes black exept for a movable mouse. I wish I could take a picture my b, but indeed the window plus P didnot do anything
My System SpecsSystem Spec
17 Nov 2009   #8

7600.20510 x86
 
 

Alright. Then you could most likely fix it with a system restore, method two.
My System SpecsSystem Spec
17 Nov 2009   #9

Windows 7
 
 

Ok, I think were getting close lol. I tryed method two on this page

System Recovery Options

and got to the black screen part were it's like Press any key to ... Holy crap I just did it again and it worked right now lol. Ok so it says windows is loading files, now it's done and it's starting windows.. Yes! blue screen finally ok one se Leta me c of this works out but seriously thank you. And are there any steps I should take to make my comp run normal again?
My System SpecsSystem Spec
09 Mar 2010   #10

Win 7
 
 
Black screen with mouse pointer

I got this this evening. It turned out to be three network drives that were mapped but the server they were connected to was turned off. It appears that Windows 7 has a very long time-out for this and will give you the black screen with cursor until it times out (about 5 minutes on my machine).

Try hitting the left shift-key 5 times quick. This will bring up a window that will allow you got to the ease of access center where you should search on task manager
You should click on view running processes. This will bring up the task manager and from the file menu you can run explorer. If this works disconnect any network drives and see what happens.
My System SpecsSystem Spec
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 Black Screen! With mouse pointer only. Help!




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