W7 x64 Home Premium BSOD after clean install

Page 1 of 2 12 LastLast

  1. Posts : 12
    Windows 7 x64 Home Premium
       #1

    W7 x64 Home Premium BSOD after clean install


    I was previously running Win XP and started having a LOT of random BSODs. I kept suspecting a hardware issue and after replacing my RAM and doing a "custom" install (did not format) with W7 x64 Home Premium everything was working fine for about 2 weeks.

    Then suddenly I am having a rash of BSODs again, but they are different than the ones i was receiving on Win XP. I've run Memtest with no errors on 13 passes and attempted to do clean installs on two different hard drives, so i think i can rule out hard drive or memory as the issue.

    I am regularly receiving two:

    The one i receive most commonly is "SYSTEM SERVICE EXCEPTION" with stop code 3B. The other one is "REFERENCE BY POINTER".


    I've just done another clean install and right after the install completed in the VERY initial login page where you name the machine, login name, password, etc i get the "SYSTEM SERVICE EXCEPTION" BSOD...

    When i am finally able to get into windows, i get a message saying windows had to shut down due to some error and this is the information provided:

    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.768.3
    Locale ID: 1033
    Additional information about the problem:
    BCCode: 3b
    BCP1: 00000000C0000005
    BCP2: 0000000200000001
    BCP3: FFFFF880022E9FC0
    BCP4: 0000000000000000
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 768_1
    Files that help describe the problem:
    C:\Windows\Minidump\111609-40451-01.dmp
    C:\Users\Kelvin\AppData\Local\Temp\WER-212847-0.sysdata.xml
    Read our privacy statement online:
    http://go.microsoft.com/fwlink/?link...8&clcid=0x0409
    If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt


    Attached is the minidump and some xml file that windows pointed to as well. I don't really know how to read it, but i do know it is always pointing at the ntoskrnl.exe file, but not sure exactly what my problem is.

    Is it possible i have some hardware issue?
      My Computer


  2. Posts : 5,747
    7600.20510 x86
       #2

    Hi.

    OCZ typically needs higher Vdimm (RAM voltage.)

    Visit OCZ's site to find the exact timings and voltage for your specific modules. Then adjust your motherboard bios accordingly.

    If that doesn't fix it, and it think it will - look into updating these following old drivers (good to do anyway.)

    If you can't update them, remove them from the system to test. If you really need them and can not update, install one by one until bsod starts to happen again. Leave a fair amount of time in between:

    CamDrL64 CamDrL64.sys Sat Feb 03 13:17:27 2007
    LVUSBS64 LVUSBS64.sys Sat Feb 03 13:05:16 2007
      My Computer


  3. Posts : 12
    Windows 7 x64 Home Premium
    Thread Starter
       #3

    Hello,

    My memory settings are per the OCZ specs

    Timing is at 5-5-5-18 and 2.1v

    One thing I found strange though, when i ran memtest, within the test it said CAS: 7-7-7-20, i know those are like the default timings for the motherboard and not the timings in the mobo, but not sure if that has anything to do with it...

    How do i go about updating those drivers? I thought the windows update would find all out of date drivers?


    torrentg said:
    Hi.

    OCZ typically needs higher Vdimm (RAM voltage.)

    Visit OCZ's site to find the exact timings and voltage for your specific modules. Then adjust your motherboard bios accordingly.

    If that doesn't fix it, and it think it will - look into updating these following old drivers (good to do anyway.)

    If you can't update them, remove them from the system to test. If you really need them and can not update, install one by one until bsod starts to happen again. Leave a fair amount of time in between:

    CamDrL64 CamDrL64.sys Sat Feb 03 13:17:27 2007
    LVUSBS64 LVUSBS64.sys Sat Feb 03 13:05:16 2007
      My Computer


  4. Posts : 5,747
    7600.20510 x86
       #4

    You gotta Google them and see what they're for and if it can lead you to the manufacturer's or software developer's site.

    If you have to uninstall them, use device manager. Set it to view hidden devices first, if needed. Check the box to delete the driver, while uninstalling.
      My Computer


  5. Posts : 12
    Windows 7 x64 Home Premium
    Thread Starter
       #5

    Thanks. I'll try it out.
      My Computer


  6. Posts : 12
    Windows 7 x64 Home Premium
    Thread Starter
       #6

    I haven't really been able to get into the x64 installation long enough to do anything, but i did do a clean install of the x32 version of Home Premium on one of my hard drives and it appears to be quite stable at the moment.

    I was able to find this information from MS regarding stop code 0x3B:
    Bug Check 0x3B: SYSTEM_SERVICE_EXCEPTION

    "This error has been linked to excessive paged pool usage and may occur due to user-mode graphics drivers crossing over and passing bad data to the kernel code."

    I have the latest drivers for my graphics card, but the thing is pretty old so I'm wondering if it's a bad piece of hardware...
      My Computer


  7. Posts : 12
    Windows 7 x64 Home Premium
    Thread Starter
       #7

    Still having these random BSODs.

    Seems to only be unstable when i'm running the 64 bit Windows 7.

    I am getting different stop codes and BSODs, but dump files are ALWAYS pointing to NTOSKRNL.exe

    Any ideas here?
      My Computer


  8. Posts : 43
    Windows7 x64
       #8

    I , Have The Same Problem

    Please Some one Help us ...
      My Computer


  9. Posts : 5,705
    Win7 x64 + x86
       #9

    m1000 - Please start your own topic so that your problem can get the individual attention that it deserves.

    Please follow these suggestions before posting: https://www.sevenforums.com/crash-loc...d-problem.html
      My Computer


  10. Posts : 12
    Windows 7 x64 Home Premium
    Thread Starter
       #10

    Hello Folks, well i went about 2 weeks without any BSODs after changing the DCOM permissions for one of the APPIds, but now they just started up again.

    Event viewer says:
    The computer has rebooted from a bugcheck. The bugcheck was: 0x0000003b (0x00000000c0000005, 0x0000000200000001, 0xfffff88006bc8fc0, 0x0000000000000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 120309-30404-01.

    My latest minidump is attached

    I've disconnected all non essential peripherals. Can anybody help me debug this?
      My Computer


 
Page 1 of 2 12 LastLast

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 23:20.
Find Us