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Windows 7: W7 x64 Home Premium BSOD after clean install


16 Nov 2009   #1

Windows 7 x64 Home Premium
 
 
W7 x64 Home Premium BSOD after clean install

I was previously running Win XP and started having a LOT of random BSODs. I kept suspecting a hardware issue and after replacing my RAM and doing a "custom" install (did not format) with Windows 7 x64 Home Premium everything was working fine for about 2 weeks.

Then suddenly I am having a rash of BSODs again, but they are different than the ones i was receiving on Win XP. I've run Memtest with no errors on 13 passes and attempted to do clean installs on two different hard drives, so i think i can rule out hard drive or memory as the issue.

I am regularly receiving two:

The one i receive most commonly is "SYSTEM SERVICE EXCEPTION" with stop code 3B. The other one is "REFERENCE BY POINTER".


I've just done another clean install and right after the install completed in the VERY initial login page where you name the machine, login name, password, etc i get the "SYSTEM SERVICE EXCEPTION" BSOD...

When i am finally able to get into windows, i get a message saying windows had to shut down due to some error and this is the information provided:

Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: 3b
BCP1: 00000000C0000005
BCP2: 0000000200000001
BCP3: FFFFF880022E9FC0
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\111609-40451-01.dmp
C:\Users\Kelvin\AppData\Local\Temp\WER-212847-0.sysdata.xml
Read our privacy statement online:
http://go.microsoft.com/fwlink/?link...8&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt


Attached is the minidump and some xml file that windows pointed to as well. I don't really know how to read it, but i do know it is always pointing at the ntoskrnl.exe file, but not sure exactly what my problem is.

Is it possible i have some hardware issue?

My System SpecsSystem Spec
.

16 Nov 2009   #2

7600.20510 x86
 
 

Hi.

OCZ typically needs higher Vdimm (RAM voltage.)

Visit OCZ's site to find the exact timings and voltage for your specific modules. Then adjust your motherboard bios accordingly.

If that doesn't fix it, and it think it will - look into updating these following old drivers (good to do anyway.)

If you can't update them, remove them from the system to test. If you really need them and can not update, install one by one until bsod starts to happen again. Leave a fair amount of time in between:

CamDrL64 CamDrL64.sys Sat Feb 03 13:17:27 2007
LVUSBS64 LVUSBS64.sys Sat Feb 03 13:05:16 2007
My System SpecsSystem Spec
16 Nov 2009   #3

Windows 7 x64 Home Premium
 
 

Hello,

My memory settings are per the OCZ specs

Timing is at 5-5-5-18 and 2.1v

One thing I found strange though, when i ran memtest, within the test it said CAS: 7-7-7-20, i know those are like the default timings for the motherboard and not the timings in the mobo, but not sure if that has anything to do with it...

How do i go about updating those drivers? I thought the windows update would find all out of date drivers?


Quote   Quote: Originally Posted by torrentg View Post
Hi.

OCZ typically needs higher Vdimm (RAM voltage.)

Visit OCZ's site to find the exact timings and voltage for your specific modules. Then adjust your motherboard bios accordingly.

If that doesn't fix it, and it think it will - look into updating these following old drivers (good to do anyway.)

If you can't update them, remove them from the system to test. If you really need them and can not update, install one by one until bsod starts to happen again. Leave a fair amount of time in between:

CamDrL64 CamDrL64.sys Sat Feb 03 13:17:27 2007
LVUSBS64 LVUSBS64.sys Sat Feb 03 13:05:16 2007
My System SpecsSystem Spec
.


16 Nov 2009   #4

7600.20510 x86
 
 

You gotta Google them and see what they're for and if it can lead you to the manufacturer's or software developer's site.

If you have to uninstall them, use device manager. Set it to view hidden devices first, if needed. Check the box to delete the driver, while uninstalling.
My System SpecsSystem Spec
16 Nov 2009   #5

Windows 7 x64 Home Premium
 
 

Thanks. I'll try it out.
My System SpecsSystem Spec
17 Nov 2009   #6

Windows 7 x64 Home Premium
 
 

I haven't really been able to get into the x64 installation long enough to do anything, but i did do a clean install of the x32 version of Home Premium on one of my hard drives and it appears to be quite stable at the moment.

I was able to find this information from MS regarding stop code 0x3B:
Bug Check 0x3B: SYSTEM_SERVICE_EXCEPTION

"This error has been linked to excessive paged pool usage and may occur due to user-mode graphics drivers crossing over and passing bad data to the kernel code."

I have the latest drivers for my graphics card, but the thing is pretty old so I'm wondering if it's a bad piece of hardware...
My System SpecsSystem Spec
17 Nov 2009   #7

Windows 7 x64 Home Premium
 
 

Still having these random BSODs.

Seems to only be unstable when i'm running the 64 bit Windows 7.

I am getting different stop codes and BSODs, but dump files are ALWAYS pointing to NTOSKRNL.exe

Any ideas here?
My System SpecsSystem Spec
02 Dec 2009   #8

Windows7 x64
 
 

I , Have The Same Problem

Please Some one Help us ...
My System SpecsSystem Spec
02 Dec 2009   #9
Microsoft MVP

 
 

m1000 - Please start your own topic so that your problem can get the individual attention that it deserves.

Please follow these suggestions before posting: http://www.sevenforums.com/crash-loc...d-problem.html
My System SpecsSystem Spec
03 Dec 2009   #10

Windows 7 x64 Home Premium
 
 

Hello Folks, well i went about 2 weeks without any BSODs after changing the DCOM permissions for one of the APPIds, but now they just started up again.

Event viewer says:
The computer has rebooted from a bugcheck. The bugcheck was: 0x0000003b (0x00000000c0000005, 0x0000000200000001, 0xfffff88006bc8fc0, 0x0000000000000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 120309-30404-01.

My latest minidump is attached

I've disconnected all non essential peripherals. Can anybody help me debug this?
My System SpecsSystem Spec
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 W7 x64 Home Premium BSOD after clean install




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