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Windows 7: BlueScreen OS Version: 6.1.7601.2.1.0.256.48

18 Apr 2016   #1
gtrainer

Windows 7 Professional, 32-bit
 
 
BlueScreen OS Version: 6.1.7601.2.1.0.256.48

Hi,

I have been getting the blue screen message at least 2 times per day and then my computer restarts automatically. I copied the information Windows provided when the machine restarts as shown below. Then I went ahead and used the BSOD - Posting Instructions to generate YourComputerName-xxxx.zip:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033

Additional information about the problem:
BCCode: 19
BCP1: 00000020
BCP2: 87441AB0
BCP3: 87441AC8
BCP4: 0803000D
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\041816-43321-01.dmp
C:\Users\Eva\AppData\Local\Temp\WER-108295-0.sysdata.xml

Any assistance in this matter would be most appreciated.




Attached Files
File Type: zip EVA-PC-Mon_04_18_2016_205329_60.zip (81.6 KB, 1 views)
My System SpecsSystem Spec
.
19 Apr 2016   #2
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Hello and welcome Eva now form a quick look there are some what look like Malwarebytes issues
Code:
*** WARNING: Unable to verify timestamp for mwac.sys
Are you running the paid for version?
My System SpecsSystem Spec
19 Apr 2016   #3
gtrainer

Windows 7 Professional, 32-bit
 
 

Hi ICIT2LOL,

I've been running Malwarebytes so long on my PC which I thought was the free version. Would never has suspected as I've had it on my PC forever. I have removed the program to see if that indeed resolves the bluescreen issue. If I don't see the problem reappear, I will mark it as solved.

Thank you. Appreciate your help.
My System SpecsSystem Spec
.

19 Apr 2016   #4
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Ok mate well it might not just be the MBAM but it is a start and you can always reinstall it when you want to.
My System SpecsSystem Spec
Reply

 BlueScreen OS Version: 6.1.7601.2.1.0.256.48




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