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Windows 7: BSOD multiple times a day; usually while streaming internet video

25 Apr 2016   #1
TheSolution123

Windows 7 Home Premium 64bit
 
 
BSOD multiple times a day; usually while streaming internet video

ANY help is appreciated.
I attached the recommended BSOD death upload + a jpg shot of the actual blue screen. I just enabled minidumps that's why there is only one entry.
Thank You!




Attached Thumbnails
BSOD multiple times a day; usually while streaming internet video-img_0959.jpg  
Attached Files
File Type: zip HP-PC-Sun,_04_24_2016_225310_52.zip (1.68 MB, 3 views)
My System SpecsSystem Spec
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25 Apr 2016   #2
axe0

Windows 10 Pro
 
 

Visit Windows Update and install every update available, it may take a couple of times to get them all.
Code:
Hotfix(s):                 N/A
My System SpecsSystem Spec
26 Apr 2016   #3
TheSolution123

Windows 7 Home Premium 64bit
 
 

Thanks for the tip. I finished installing all updates, including the optional ones. At first, I thought the problem was fixed but I just got another blue screen with the same message...
My System SpecsSystem Spec
.

26 Apr 2016   #4
TheSolution123

Windows 7 Home Premium 64bit
 
 

Also, wondering why the actual bluescreen lists AvidmboxPro.sys but when viewing the minidump through Blue Screen View, that file is NOT listed....
My System SpecsSystem Spec
26 Apr 2016   #5
axe0

Windows 10 Pro
 
 

That is something I cannot explain, it is how Bluescreen Viewer works: very improper...
I suggest that you update/reinstall/remove following programs.
Code:
Start Menu\Programs\Avid	Public:Start Menu\Programs\Avid	Public
Start Menu\Programs\Avid\Mbox Pro	Public:Start Menu\Programs\Avid\Mbox Pro	Public
Start Menu\Programs\Avid\Pro Tools	Public:Start Menu\Programs\Avid\Pro Tools	Public
My System SpecsSystem Spec
26 Apr 2016   #6
TheSolution123

Windows 7 Home Premium 64bit
 
 

Thank you. I will try reinstalling these (they are already updated), but I do not want to remove as I need these for sound. So is Bluescreen viewer correct?
My System SpecsSystem Spec
26 Apr 2016   #7
TheSolution123

Windows 7 Home Premium 64bit
 
 

Why are there 2 entries and/or what is "Public:Start Menu"
My System SpecsSystem Spec
26 Apr 2016   #8
axe0

Windows 10 Pro
 
 

Quote:
So is Bluescreen viewer correct?
No, a driver from the software caused the crash, Bluescreen Viewer didn't find it.

Quote:
what is "Public:Start Menu"
'Public' I believe means that it is visible to other users too
My System SpecsSystem Spec
28 Apr 2016   #9
axe0

Windows 10 Pro
 
 

I am 100% sure post #3 has improved your system, it at least has helped secure your system more against criminals

Would you mind sharing your solution with everyone else?
My System SpecsSystem Spec
28 Apr 2016   #10
TheSolution123

Windows 7 Home Premium 64bit
 
 

I marked unsolved just giving it one more day to assure there are no crashes. If I get no crashes, the problem was related to a few "automatic driver updater" software programs I had installed. Cleaned them with Adwcleaner. Of course, Axe gave me a good tip as well by telling me to Install windows updates -- I was actually behind on those.
My System SpecsSystem Spec
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 BSOD multiple times a day; usually while streaming internet video




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