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Windows 7: Blue Screen of Death, while watching netflix and using PS CS5

27 Apr 2016   #1
klewis

windows 7 pro 64 bit
 
 
Blue Screen of Death, while watching netflix and using PS CS5

Have been having some random crashes, replaced HP Officejet driver but it is not working correctly. Noticed a lot of DNS client events and other weird events. I've run Malware Bytes, super antispyware and windows defender scan with no malware showing up. attached zip file with requested info.




Attached Files
File Type: zip KATHYS-PC-Wed_04_27_2016_104220_14.zip (2.01 MB, 1 views)
My System SpecsSystem Spec
.
28 Apr 2016   #2
axe0

Windows 10 Pro
 
 

Update the BIOS to the most recent version
https://www.asus.com/Motherboards/CR...Desk_Download/

Please uninstall everything of Nvidia using Display Driver Uninstaller and install new drivers from Nvidia. Be sure the clean install box is checked and only install the Graphics driver and the PhysX driver.
Blue Screen of Death, while watching netflix and using PS CS5-ss-2015-12-13-01.07.07-.png
Code:
2: kd> lmvm nvlddmkm
Browse full module list
start             end                 module name
fffff880`0583a000 fffff880`0631d000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Browse all global symbols  functions  data
    Timestamp:        Thu Dec 03 21:55:00 2015 (5660AC24)
    CheckSum:         00AA01F1
    ImageSize:        00AE3000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4


My System SpecsSystem Spec
28 Apr 2016   #3
townsbg

Windows 7 pro 64-bit
 
 

Try updating Silverlight through windows update. Netflix streaming uses that.
My System SpecsSystem Spec
.

29 Apr 2016   #4
klewis

windows 7 pro 64 bit
 
 

are you recommending the driver reviver software that you have linked to? Or are you suggesting I download it manually from NVIDIA. I have already deleted my drivers and am a bit confused. thx
My System SpecsSystem Spec
29 Apr 2016   #5
axe0

Windows 10 Pro
 
 

I have only linked to the DDU software and a link to Nvidia, no driver update program.
My System SpecsSystem Spec
29 Apr 2016   #6
klewis

windows 7 pro 64 bit
 
 

oddly the word driver was linked on my end. Thank you for your help. I would like to stay in touch as I try to apply these fixes. Okay?
My System SpecsSystem Spec
29 Apr 2016   #7
klewis

windows 7 pro 64 bit
 
 

I'm installing the graphics driver now. I choose the custom installation for the clean install but do not see the Phys X driver in the package. Is this a separate download. I have deselected all but the graphics driver. Is this correct?
My System SpecsSystem Spec
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 Blue Screen of Death, while watching netflix and using PS CS5




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