BSOD, Bug Check Code x 0x00000124. Please help understand dump file

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  1. Posts : 9
    Windows 7 Ultimate x64
       #1

    BSOD, Bug Check Code x 0x00000124. Please help understand dump file


    I am new to this. Please help understand the reason for BSOD (file attached).

    Note: this is an edit of initial message with details updated.

    1. I had original Windows 10 installed on my Intel NUC PC and was getting very frequent BSODs. Updated all drivers. It did not help.
    2. Then I installed Windows 7 x64 with driver updates from Intel instead. BSODs appeared again. The same 0x00000124. Not so often as on Windows 10 but still.
    I have to admit I installed Windows 7 x64 from CD version I found on torrent site just to test if it brakes the same as my original Windows 10. Of course the guys on the forum refused to look into the Dump files because of PID mismatch.
    3. So finally I bought an original Windows 7 x64 PRO instead. BSODs again. Anyway it was worth it as at least it BSODs less often than Windows 10.

    But the problem remains and it is probably hardware.
    But no idea what to look for - processor, RAM?

    Could anyone please look into the dump file and advise?
    Attached the latest version.
    Last edited by woodmin; 24 May 2016 at 06:18. Reason: Updated version of DUMP files
      My Computer


  2. Posts : 7,050
    Windows 10 Pro
       #2
      My Computer


  3. Posts : 9
    Windows 7 Ultimate x64
    Thread Starter
       #3

    Edited the original question according to requirements


    I just edited the original question according to forum requirements (added relevant ZIP file). Thank you!
      My Computer


  4. Posts : 7,050
    Windows 10 Pro
       #4

    You are running an Acer Product ID (PID) on an Intel board.
    This makes your installation counterfeit.
    Troubleshooting a counterfeit installation is useless as it is not known what has been modified to your system.
    A counterfeit installation contains heavily modified code which causes the system to behave in unexpected ways.
    For this reason, analyzing counterfeit systems is unreliable and most analysts won't try it.
    Code:
    OS Configuration:          Standalone Workstation
    OS Build Type:             Multiprocessor Free
    Registered Owner:          User
    Registered Organization:   
    Product ID:                00426-OEM-8992662-00006 <-- Acer PID on Intel board
    Original Install Date:     4/11/2016, 10:22:32 AM
    System Boot Time:          4/27/2016, 5:04:14 PM
    System Manufacturer:       INTEL
    I recommend to install a genuine copy of Windows.
    If, after you have installed a genuine copy of Windows, you still get BSOD's we'll be happy to assist you.
      My Computer


  5. Posts : 9
    Windows 7 Ultimate x64
    Thread Starter
       #5

    I just made changes to my my Windows 7 installation and edited the original question according to the last comments. Please help!
      My Computer


  6. Posts : 7,050
    Windows 10 Pro
       #6

    Could you elaborate what you mean with 'I just made changes to my my Windows 7 installation', what changes did you made?
    If the changes you made are only changing the activation > that won't be enough.
      My Computer


  7. Posts : 9
    Windows 7 Ultimate x64
    Thread Starter
       #7

    I brought the PC to authorized computer service. They formatted and installed a completely fresh Windows 7 on it.
      My Computer


  8. Posts : 7,050
    Windows 10 Pro
       #8

    Please go to Genuine Microsoft Software and verify your activation, please make a screenshot of the result and post it so I can see it too.

    Experience learns that tech support shops install counterfeit installations to be cheap so I want to be sure about it.
      My Computer


  9. Posts : 9
    Windows 7 Ultimate x64
    Thread Starter
       #9

    Here it goes. Did not find a way to switch the language. But I guess the view is familiar.
      My Computer


  10. Posts : 7,050
    Windows 10 Pro
       #10

    I have 1 final question for now, from what source is the installation media of your current installation? If it is from the torrent you downloaded then there is a chance of malware and in that case I would suggest to do (again) a clean install of Windows 7 using a different installation media that isn't infected. Malware can affect a system in unknown ways and causes many problems, to ensure we don't get any trouble with malware a clean installation (with a full format) would be required.
      My Computer


 
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