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Windows 7: BSOD error 0x8000000000000002 Can u help please?

02 May 2016   #11
kostarinho

windows 7 home prem 64bit
 
 

Sorry misunderstanding
If i have a different crash what i am supposed to do?


My System SpecsSystem Spec
.
02 May 2016   #12
axe0

Windows 10 Pro
 
 

What crash are we talking about exactly?
A freeze crash has a different basic of troubleshooting than a shutdown/restart crash.
My System SpecsSystem Spec
02 May 2016   #13
kostarinho

windows 7 home prem 64bit
 
 

This is a screen from crash last night while was updating...
Sometimes there is a blue screen and restarting...
I thought there was the same problem
I dont know further


Attached Thumbnails
BSOD error 0x8000000000000002  Can u help please?-dsc_0453.jpg  
My System SpecsSystem Spec
.

02 May 2016   #14
axe0

Windows 10 Pro
 
 

That looks to be either the drivers, GPU, or possible the PSU giving not enough power to the GPU. Please provide the information requested below and reinstall/update the display drivers according to the instructions.

What PSU (make & model) do you use?
Boot into the BIOS, search for the 3.3v, 5v and 12v values and let me know what they are.

Please uninstall everything of AMD using Display Driver Uninstaller and install new drivers from AMD. Be sure to ONLY install the drivers using custom/advanced options.
BSOD error 0x8000000000000002  Can u help please?-ss-2015-12-13-01.09.13-.png


My System SpecsSystem Spec
02 May 2016   #15
kostarinho

windows 7 home prem 64bit
 
 

psu : Arctic 600DX

Hardware health configuration :
+3.30V :1.248V
+5.00 V :3.328V
+12.0V :5.080V
:11.776V
My System SpecsSystem Spec
02 May 2016   #16
kostarinho

windows 7 home prem 64bit
 
 

sorry the 1.248 is Vcore...
****
+3.30V :3.328V
+5.00V :5.080V
+12.0V :11.776V
My System SpecsSystem Spec
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 BSOD error 0x8000000000000002 Can u help please?




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